Lead Windows Engineer
Job Title: Lead Windows Engineer
Location: Algona, IA (Onsite)
Duration : Long-Term
Interview Mode : Video
Job Description :
Responsibilities :-
- Adhering to SLAs
- Mentoring / Training Team Members
- Handling tickets / requests
- Perform root cause analysis
- Troubleshooting technical issues
- Defining processes and ensuring that the processes are adhered to
- Oversees and is responsible for successful completion of Installation, configuration and migration
- Ensure maximum uptime according to the SLA
- Understanding of Multi-geo support environment
- Responsible for building / maintaining a test environment
- Improves and maintains customer and employee satisfaction
- Suggests new technologies and design changes
- Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support
- Suggesting patches/upgrades to maintain security level
- Testing / Auditing/processes as required from time to time
- Identify Skill gaps and plan for training / knowledge updating
Technical Requirements
- Proficient in Microsoft OS
- In-Depth knowledge of Active Directory and DNS structure
- Strong Knowledge of Windows 2000 and 2003 Server and trouble shooting skills;
- Strong in File and Print Server Management; Knowledge in Windows Security; experienced in Antivirus products
- Ability to implement AD infrastructure
- Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers
- In-Depth knowledge of Domain Controllers replication configurations
- Good Exposure to Group Policies creation, their testing and implementation
- In-Depth knowledge of DHCP servers designing and planning
- Should have good working experience on RAID management and Array controller.
- Should have good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing
- Should have expertise in backup products
- Expertise in protocol suite and command line utilities
- Should have worked with OEM hardware (DELL/HP/IBM), & remote connectivity tools
- Should have worked with more than one patching (WSUS & SMS) & antivirus tools
- Knowledge of Windows Registry, including knowledge of modifying system
- Registry to support installed applications and document configuration
- Good working experience on monitoring tools
- Good experience on installation, configuration and managing VM Ware environment.
- Knowledge of Citrix Environment is added advantage
- Good Knowledge on FSMO Roles assignment in AD environment
- Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
- Good Exposure to Group Policies creation, their testing and implementation
- Capacity planning and Fine tune system for optimal performance
- Should have good communication and customer interaction skills.
Job Title: Lead Windows Engineer
Location: Algona, IA (Onsite)
Duration : Long-Term
Interview Mode : Video
Job Description :
Responsibilities :-
- Adhering to SLAs
- Mentoring / Training Team Members
- Handling tickets / requests
- Perform root cause analysis
- Troubleshooting technical issues
- Defining processes and ensuring that the processes are adhered to
- Oversees and is responsible for successful completion of Installation, configuration and migration
- Ensure maximum uptime according to the SLA
- Understanding of Multi-geo support environment
- Responsible for building / maintaining a test environment
- Improves and maintains customer and employee satisfaction
- Suggests new technologies and design changes
- Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support
- Suggesting patches/upgrades to maintain security level
- Testing / Auditing/processes as required from time to time
- Identify Skill gaps and plan for training / knowledge updating
Technical Requirements
- Proficient in Microsoft OS
- In-Depth knowledge of Active Directory and DNS structure
- Strong Knowledge of Windows 2000 and 2003 Server and trouble shooting skills;
- Strong in File and Print Server Management; Knowledge in Windows Security; experienced in Antivirus products
- Ability to implement AD infrastructure
- Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers
- In-Depth knowledge of Domain Controllers replication configurations
- Good Exposure to Group Policies creation, their testing and implementation
- In-Depth knowledge of DHCP servers designing and planning
- Should have good working experience on RAID management and Array controller.
- Should have good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing
- Should have expertise in backup products
- Expertise in protocol suite and command line utilities
- Should have worked with OEM hardware (DELL/HP/IBM), & remote connectivity tools
- Should have worked with more than one patching (WSUS & SMS) & antivirus tools
- Knowledge of Windows Registry, including knowledge of modifying system
- Registry to support installed applications and document configuration
- Good working experience on monitoring tools
- Good experience on installation, configuration and managing VM Ware environment.
- Knowledge of Citrix Environment is added advantage
- Good Knowledge on FSMO Roles assignment in AD environment
- Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
- Good Exposure to Group Policies creation, their testing and implementation
- Capacity planning and Fine tune system for optimal performance
- Should have good communication and customer interaction skills.