Essential Duties and Responsibilities:
We are looking for a AR/Billing Manager to lead all aspects of customer invoicing for our Unis Fulfillment division. You will oversee billing operations end-to-end, ensure compliance with complex contract pricing, and serve as the key link between Finance, Operations, and Customer Service. This role also plays a crucial part in pricing validation and revenue integrity, ensuring that every service provided is accurately billed and optimized for margin protection.
- Manage and oversee the entire billing cycle: from service capture to invoice generation and dispute resolution
- Interpret and maintain customer-specific pricing models in line with contractual agreements
- Work with the Sales and Finance teams to establish, test, and update pricing rules in billing systems
- Partner with Fulfillment Operations to validate billable activities (storage, handling, pick/pack, VAS, etc.)
- Ensure timely, complete, and accurate invoice issuance based on customer billing cycles
- Investigate and resolve billing discrepancies with internal stakeholders or customers
- Monitor billing KPIs such as invoice timeliness, accuracy, and dispute resolution time
- Train and supervise billing team members, enforcing best practices and process discipline
- Identify and implement automation opportunities to reduce manual billing effort
- Analyze billing and usage data to detect revenue leakage and propose pricing improvements
- Support sales and finance in profitability analysis and customer rate review discussions
- Maintain audit-ready documentation and ensure billing compliance with internal controls
- Monitor AR aging, track past-due accounts, and initiate collection activities with internal teams or directly with customers
Candidates requirements
Qualifications:
- Bachelor’s degree in Accounting, Finance, or Business Operation
- 8+ years of billing experience, including pricing-related responsibilities
- 3+ years in a leadership or supervisory role
- Deep knowledge of contract pricing logic and its application in high-volume billing environments
- Prior experience managing billing in logistics, warehousing, fulfillment, or B2B services
- Familiarity with ERP systems (e.g., NetSuite, SAP) and WMS/OMS data flows
- Strong Excel and data validation skills
- Excellent organizational and documentation skills with high attention to detail
- Strong interpersonal and communication skills to interface with operations, sales, and clients
- Self-driven, with a continuous improvement mindset and experience managing KPIs
- Prior experience in the logistics or supply chain industry preferred
Essential Duties and Responsibilities:
We are looking for a AR/Billing Manager to lead all aspects of customer invoicing for our Unis Fulfillment division. You will oversee billing operations end-to-end, ensure compliance with complex contract pricing, and serve as the key link between Finance, Operations, and Customer Service. This role also plays a crucial part in pricing validation and revenue integrity, ensuring that every service provided is accurately billed and optimized for margin protection.
- Manage and oversee the entire billing cycle: from service capture to invoice generation and dispute resolution
- Interpret and maintain customer-specific pricing models in line with contractual agreements
- Work with the Sales and Finance teams to establish, test, and update pricing rules in billing systems
- Partner with Fulfillment Operations to validate billable activities (storage, handling, pick/pack, VAS, etc.)
- Ensure timely, complete, and accurate invoice issuance based on customer billing cycles
- Investigate and resolve billing discrepancies with internal stakeholders or customers
- Monitor billing KPIs such as invoice timeliness, accuracy, and dispute resolution time
- Train and supervise billing team members, enforcing best practices and process discipline
- Identify and implement automation opportunities to reduce manual billing effort
- Analyze billing and usage data to detect revenue leakage and propose pricing improvements
- Support sales and finance in profitability analysis and customer rate review discussions
- Maintain audit-ready documentation and ensure billing compliance with internal controls
- Monitor AR aging, track past-due accounts, and initiate collection activities with internal teams or directly with customers
Candidates requirements
Qualifications:
- Bachelor’s degree in Accounting, Finance, or Business Operation
- 8+ years of billing experience, including pricing-related responsibilities
- 3+ years in a leadership or supervisory role
- Deep knowledge of contract pricing logic and its application in high-volume billing environments
- Prior experience managing billing in logistics, warehousing, fulfillment, or B2B services
- Familiarity with ERP systems (e.g., NetSuite, SAP) and WMS/OMS data flows
- Strong Excel and data validation skills
- Excellent organizational and documentation skills with high attention to detail
- Strong interpersonal and communication skills to interface with operations, sales, and clients
- Self-driven, with a continuous improvement mindset and experience managing KPIs
- Prior experience in the logistics or supply chain industry preferred