Business Analyst

Job Details

Description

New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.

We’re on a mission, and we want your expertise!

Do you enjoy working collaboratively with a team of Business Analysts while also excelling at managing independent projects and driving process improvements? Are you experienced in systems administration with platforms such as Yardi or HDS (Housing and Development Software) and passionate about making a meaningful impact? If this sounds like you, join our mission-driven organization where your expertise as a Business Analyst truly matters!

We’re hiring a full-time Business Analyst for our Executive Division.

Responsibilities

As a Business Analyst, you will play a crucial role in leveraging systems and processes that contribute to our mission. Your responsibilities will include:

• Work with management and inter-divisional representatives to establish priorities that align with the organizational strategy and lead automated systems maintenance and process improvement enhancements by reviewing, assessing the impact of such activities, recommending, and implementing improvements that recognize efficiencies and savings with consistent operations across the organization.
• Lead large-scale projects as a Business Lead, collaborating with the Project Management Office, vendors, and all divisions to ensure smooth implementation, effective systems, and user satisfaction. Facilitate stakeholder meetings to gather and document requirements and provide updates. Create test plans and facilitate staff testing to present findings at project meetings and act as a liaison between business units and technical teams.
• Serve as system administrator for assigned divisional software systems, including system security, maintenance, content, enhancements, and ongoing monitoring. This includes periodic software user access audits ensuring that users only have the access level necessary for their job function and correcting any unauthorized or excessive access privileges.
• Perform root cause analysis for recurring issues, identifying underlying problems, and develop effective solutions to prevent future occurrences. Provide ongoing detailed knowledge and problem resolution for staff and business partners, working with relevant stakeholders to implement corrective actions and monitor effectiveness.
• Manage and administer Microsoft 365 applications, including SharePoint, Teams, and OneDrive. Provide user support and training for Microsoft 365 applications and tools, implementing and maintaining security protocols and compliance standards within Microsoft 365.
  
  

For training purposes, the first six months of work could require more days in the office until an intermittent remote work schedule is agreed upon with your supervisor.

Your Experience, Skills, And Education Should Include

• Strong technical expertise in Microsoft 365 applications, including Power Apps, Power Automate, Power Pages, Power BI, and Dataverse.
• Experience with Multi-Family Housing Development and compliance or a background in Finance or related fields.
• Strong ability to analyze complex data sets and draw actionable insights.
• Expert ability to elicit requirements from technical and non-technical staff.
• Education: nine to ten years relevant work experience, Bachelor’s Degree in a related field preferred.
  
  

You’ll Love Us Because

• Our employees are our most important asset and our policies, benefits and workplace culture reflect this value
• You'll work with a highly engaged and diverse team
• We’re known for excellence in the affordable housing industry
  
  

New Hampshire Housing Is Proud To Offer

• Competitive salary
• Multiple high-quality health insurance options
• Vision plan
• Employer-paid dental plan
• Employer-paid disability insurance
• Employer-paid life insurance
• Undergrad and Graduate tuition reimbursement
• Student loan repayment assistance
• Two retirement plans with employer contributions to both
• Flexible work schedules with remote/hybrid work options
• Generous and flexible PTO plan
• Paid volunteer time
• Paid parental leave
• Fitness rewards and reimbursement programs
• And so much more!
  
  

As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Starting Pay: $68,400 - $85,500, dependent on relevant experience

Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.

Interested in this Business Analyst position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.

Job Details

Description

New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.

We’re on a mission, and we want your expertise!

Do you enjoy working collaboratively with a team of Business Analysts while also excelling at managing independent projects and driving process improvements? Are you experienced in systems administration with platforms such as Yardi or HDS (Housing and Development Software) and passionate about making a meaningful impact? If this sounds like you, join our mission-driven organization where your expertise as a Business Analyst truly matters!

We’re hiring a full-time Business Analyst for our Executive Division.

Responsibilities

As a Business Analyst, you will play a crucial role in leveraging systems and processes that contribute to our mission. Your responsibilities will include:

• Work with management and inter-divisional representatives to establish priorities that align with the organizational strategy and lead automated systems maintenance and process improvement enhancements by reviewing, assessing the impact of such activities, recommending, and implementing improvements that recognize efficiencies and savings with consistent operations across the organization.
• Lead large-scale projects as a Business Lead, collaborating with the Project Management Office, vendors, and all divisions to ensure smooth implementation, effective systems, and user satisfaction. Facilitate stakeholder meetings to gather and document requirements and provide updates. Create test plans and facilitate staff testing to present findings at project meetings and act as a liaison between business units and technical teams.
• Serve as system administrator for assigned divisional software systems, including system security, maintenance, content, enhancements, and ongoing monitoring. This includes periodic software user access audits ensuring that users only have the access level necessary for their job function and correcting any unauthorized or excessive access privileges.
• Perform root cause analysis for recurring issues, identifying underlying problems, and develop effective solutions to prevent future occurrences. Provide ongoing detailed knowledge and problem resolution for staff and business partners, working with relevant stakeholders to implement corrective actions and monitor effectiveness.
• Manage and administer Microsoft 365 applications, including SharePoint, Teams, and OneDrive. Provide user support and training for Microsoft 365 applications and tools, implementing and maintaining security protocols and compliance standards within Microsoft 365.
  
  

For training purposes, the first six months of work could require more days in the office until an intermittent remote work schedule is agreed upon with your supervisor.

Your Experience, Skills, And Education Should Include

• Strong technical expertise in Microsoft 365 applications, including Power Apps, Power Automate, Power Pages, Power BI, and Dataverse.
• Experience with Multi-Family Housing Development and compliance or a background in Finance or related fields.
• Strong ability to analyze complex data sets and draw actionable insights.
• Expert ability to elicit requirements from technical and non-technical staff.
• Education: nine to ten years relevant work experience, Bachelor’s Degree in a related field preferred.
  
  

You’ll Love Us Because

• Our employees are our most important asset and our policies, benefits and workplace culture reflect this value
• You'll work with a highly engaged and diverse team
• We’re known for excellence in the affordable housing industry
  
  

New Hampshire Housing Is Proud To Offer

• Competitive salary
• Multiple high-quality health insurance options
• Vision plan
• Employer-paid dental plan
• Employer-paid disability insurance
• Employer-paid life insurance
• Undergrad and Graduate tuition reimbursement
• Student loan repayment assistance
• Two retirement plans with employer contributions to both
• Flexible work schedules with remote/hybrid work options
• Generous and flexible PTO plan
• Paid volunteer time
• Paid parental leave
• Fitness rewards and reimbursement programs
• And so much more!
  
  

As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Starting Pay: $68,400 - $85,500, dependent on relevant experience

Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.

Interested in this Business Analyst position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.