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Program Manager II – Compliance & Workforce Audits
We are seeking a Program Manager to lead compliance-related audit programs focused on workforce standards and contractual obligations within a decentralized last-mile logistics model. This role is key in supporting initiatives that protect worker compensation standards and ensure business partners align with legal and contractual wage and benefit requirements.
This position is ideal for a detail-oriented and analytical professional who thrives on process improvement, compliance execution, and cross-functional collaboration. The Program Manager will own audit quality, issue resolution, and continuous improvement initiatives that directly impact worker experience and operational accountability.
Key Responsibilities
This position plays a vital role in ensuring fair treatment and compensation of delivery workers by holding business partners accountable. You’ll work on ambiguous, high-impact challenges in a dynamic team committed to improving operational integrity and compliance through data-driven programs. This is an opportunity to directly influence workforce well-being while developing your skills in compliance, audit, and project management.
We are seeking a Program Manager to lead compliance-related audit programs focused on workforce standards and contractual obligations within a decentralized last-mile logistics model. This role is key in supporting initiatives that protect worker compensation standards and ensure business partners align with legal and contractual wage and benefit requirements.
This position is ideal for a detail-oriented and analytical professional who thrives on process improvement, compliance execution, and cross-functional collaboration. The Program Manager will own audit quality, issue resolution, and continuous improvement initiatives that directly impact worker experience and operational accountability.
Key Responsibilities
- Manage the execution and quality assurance of weekly payroll-related audits to ensure third-party business partners meet contractual wage and benefit obligations.
- Coordinate with offshore teams to ensure timely delivery of audit processes and documentation.
- Issue audit results, analyze outcomes, and respond to escalations, disputes, or inquiries from stakeholders.
- Collaborate closely with internal partners to refine audit methods, improve accuracy, and identify opportunities to scale and streamline operations.
- Maintain trackers, issue resolution logs, and audit communications while monitoring trends in compliance.
- Contribute to the improvement of audit frameworks and reporting mechanisms through insights and process analysis.
- Excel Proficiency – Comfortable with data functions such as VLOOKUPs, pivot tables, and basic formulas to analyze large datasets.
- Project Management – Demonstrated ability to coordinate workflows, prioritize tasks, and deliver results within tight deadlines.
- Compliance or Audit Experience – Familiarity with conducting audits or managing compliance programs related to workforce, payroll, or operational standards.
- 5–7 years of relevant experience in compliance, payroll auditing, finance, operations, or project management.
- Experience working with large datasets, performing root-cause analysis, and managing issue resolution across departments.
- Bachelor's degree required (Business Administration, Accounting, Finance, or related field preferred).
- Experience collaborating across time zones and working with offshore delivery teams.
- Strong communication skills for reporting results, addressing escalations, and delivering stakeholder updates.
- Insist on High Standards – Maintain audit quality and accuracy.
- Dive Deep – Analyze audit findings and customer feedback to understand gaps or process breakdowns.
- Customer Obsession – Ensure positive downstream impact on worker experience and contractual fairness.
This position plays a vital role in ensuring fair treatment and compensation of delivery workers by holding business partners accountable. You’ll work on ambiguous, high-impact challenges in a dynamic team committed to improving operational integrity and compliance through data-driven programs. This is an opportunity to directly influence workforce well-being while developing your skills in compliance, audit, and project management.
Program Manager II – Compliance & Workforce Audits
We are seeking a Program Manager to lead compliance-related audit programs focused on workforce standards and contractual obligations within a decentralized last-mile logistics model. This role is key in supporting initiatives that protect worker compensation standards and ensure business partners align with legal and contractual wage and benefit requirements.
This position is ideal for a detail-oriented and analytical professional who thrives on process improvement, compliance execution, and cross-functional collaboration. The Program Manager will own audit quality, issue resolution, and continuous improvement initiatives that directly impact worker experience and operational accountability.
Key Responsibilities
This position plays a vital role in ensuring fair treatment and compensation of delivery workers by holding business partners accountable. You’ll work on ambiguous, high-impact challenges in a dynamic team committed to improving operational integrity and compliance through data-driven programs. This is an opportunity to directly influence workforce well-being while developing your skills in compliance, audit, and project management.
We are seeking a Program Manager to lead compliance-related audit programs focused on workforce standards and contractual obligations within a decentralized last-mile logistics model. This role is key in supporting initiatives that protect worker compensation standards and ensure business partners align with legal and contractual wage and benefit requirements.
This position is ideal for a detail-oriented and analytical professional who thrives on process improvement, compliance execution, and cross-functional collaboration. The Program Manager will own audit quality, issue resolution, and continuous improvement initiatives that directly impact worker experience and operational accountability.
Key Responsibilities
- Manage the execution and quality assurance of weekly payroll-related audits to ensure third-party business partners meet contractual wage and benefit obligations.
- Coordinate with offshore teams to ensure timely delivery of audit processes and documentation.
- Issue audit results, analyze outcomes, and respond to escalations, disputes, or inquiries from stakeholders.
- Collaborate closely with internal partners to refine audit methods, improve accuracy, and identify opportunities to scale and streamline operations.
- Maintain trackers, issue resolution logs, and audit communications while monitoring trends in compliance.
- Contribute to the improvement of audit frameworks and reporting mechanisms through insights and process analysis.
- Excel Proficiency – Comfortable with data functions such as VLOOKUPs, pivot tables, and basic formulas to analyze large datasets.
- Project Management – Demonstrated ability to coordinate workflows, prioritize tasks, and deliver results within tight deadlines.
- Compliance or Audit Experience – Familiarity with conducting audits or managing compliance programs related to workforce, payroll, or operational standards.
- 5–7 years of relevant experience in compliance, payroll auditing, finance, operations, or project management.
- Experience working with large datasets, performing root-cause analysis, and managing issue resolution across departments.
- Bachelor's degree required (Business Administration, Accounting, Finance, or related field preferred).
- Experience collaborating across time zones and working with offshore delivery teams.
- Strong communication skills for reporting results, addressing escalations, and delivering stakeholder updates.
- Insist on High Standards – Maintain audit quality and accuracy.
- Dive Deep – Analyze audit findings and customer feedback to understand gaps or process breakdowns.
- Customer Obsession – Ensure positive downstream impact on worker experience and contractual fairness.
This position plays a vital role in ensuring fair treatment and compensation of delivery workers by holding business partners accountable. You’ll work on ambiguous, high-impact challenges in a dynamic team committed to improving operational integrity and compliance through data-driven programs. This is an opportunity to directly influence workforce well-being while developing your skills in compliance, audit, and project management.