Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Help Desk Support Analyst

Salary undisclosed
Checking job availability...
Original
Simplified

Title: Help Desk Support Analyst (L1) Bilingual
Type (Contract, C2H, Perm): 6+months contract
Location: Canada- remote, need to be okay with working EST hours, if in GTA- 1 day a week in office
Shift/Core Hours: Call center is open 5:30am-11pm EST. Shift could be 5:30am-2:30pm or 2-11pm or standard 9am-5pm. The shifts don't rotate, once it is set that is your shift.
Compensation: $22-$27/hour
Interview Process: 1-2 Rounds

Day to Day Responsibilities:
Taking 25-30 calls/day lasting an average of 10 minutes. Assisting store associates and some corporate associates
Overseeing tickets that are open and closing them once issues are resolved
Collaboration with the rest of the team for help with tickets, using Teams to communicate with team members and resolve issues

Must-Haves:
Bilingual (English & French)
Strong customer service experience
Willingness to learn and ability to learn quickly
Manage difficult conversations with customers
MS Office Suite experience (computer savvy)


Pluses:
SAP Knowledge- General knowledge (order management)
IT background

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Title: Help Desk Support Analyst (L1) Bilingual
Type (Contract, C2H, Perm): 6+months contract
Location: Canada- remote, need to be okay with working EST hours, if in GTA- 1 day a week in office
Shift/Core Hours: Call center is open 5:30am-11pm EST. Shift could be 5:30am-2:30pm or 2-11pm or standard 9am-5pm. The shifts don't rotate, once it is set that is your shift.
Compensation: $22-$27/hour
Interview Process: 1-2 Rounds

Day to Day Responsibilities:
Taking 25-30 calls/day lasting an average of 10 minutes. Assisting store associates and some corporate associates
Overseeing tickets that are open and closing them once issues are resolved
Collaboration with the rest of the team for help with tickets, using Teams to communicate with team members and resolve issues

Must-Haves:
Bilingual (English & French)
Strong customer service experience
Willingness to learn and ability to learn quickly
Manage difficult conversations with customers
MS Office Suite experience (computer savvy)


Pluses:
SAP Knowledge- General knowledge (order management)
IT background

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job