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Patient Relations Representative $27-35/HR

  • Full Time, onsite
  • ALFA Dental Management
  • Jacksonville, United States of America
Salary undisclosed

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TRULY AMAZING OPPORTUNITY FOR A CUSTOMER FOCUSED SALES PROFESSIONAL WITH EXPERIENCE IN THE DENTAL FIELD

Strong Hourly + Bonus compensation structure.

Target Compensation $27-$35/HR

ALFA Dental Management is a dental management group based in Jacksonville, FL supporting 9 dental offices in North Florida. We provide hands-on organizational support while allowing each practice to flourish in its unique way. Our dynamic and motivated teams are proud to offer top-notch, patient-centered care.

What sets us apart as an employer? We invest in team members that invest in us and our patients. We are looking for the best and brightest who share in our passion for serving our patients and communities.

Located at 6960 Bonneval Road, Jacksonville, FL 32216

Full Time. Includes early evening, weekend and holiday hours. Successful candidates will be flexible and able to work any combination of these hours.

What You Will Do:

Manage incoming calls from various channels including social media and marketing inquiries

Assess patient needs, schedule and confirm patient appointments

Follow-up with patients post appointment

Schedule patient re-care appointments

Interact with individual office locations regarding patient care.

Your Skills and Experience:

Minimum of 1 year in a customer service/telesales role

Minimum Of 1 Year Of Dental Experience

Bi-lingual a plus

Strong interpersonal skills

Proficiency in Open Dental software is preferred

Excellent verbal and written communication skills

Organized and detail oriented with the ability to multi-task

POSITIVE ATTITUDE IS A MUST!

And the Benefits?

Generous pay package including excellent, merit-based incentive compensation plan

Mobility and advancement opportunities

Training and continuous education

Retirement Plan (401k + company match)

PTO

Employee Assistance Programs

Health Care Plan (Medical, Prescription, & Vision)

Life Insurance

Employee and family discounts

Employee of the Month Winner is able to drive a 2025 BMW M4 Competition Convertible.

MUST HAVE A POSITIVE ATTITUDE AND STRONG WORK ETHIC! ONLY THE BEST ALL-AROUND CANDIDATES SHOULD APPLY.

All offers of employment are contingent upon successful completion of a background check and drug testing. Please note medical marijuana use is not permitted by the company.

We are a drug free workplace. It is our policy to prohibit smoking and vaping on all company premises to provide a safe and healthy work environment for all
TRULY AMAZING OPPORTUNITY FOR A CUSTOMER FOCUSED SALES PROFESSIONAL WITH EXPERIENCE IN THE DENTAL FIELD

Strong Hourly + Bonus compensation structure.

Target Compensation $27-$35/HR

ALFA Dental Management is a dental management group based in Jacksonville, FL supporting 9 dental offices in North Florida. We provide hands-on organizational support while allowing each practice to flourish in its unique way. Our dynamic and motivated teams are proud to offer top-notch, patient-centered care.

What sets us apart as an employer? We invest in team members that invest in us and our patients. We are looking for the best and brightest who share in our passion for serving our patients and communities.

Located at 6960 Bonneval Road, Jacksonville, FL 32216

Full Time. Includes early evening, weekend and holiday hours. Successful candidates will be flexible and able to work any combination of these hours.

What You Will Do:

Manage incoming calls from various channels including social media and marketing inquiries

Assess patient needs, schedule and confirm patient appointments

Follow-up with patients post appointment

Schedule patient re-care appointments

Interact with individual office locations regarding patient care.

Your Skills and Experience:

Minimum of 1 year in a customer service/telesales role

Minimum Of 1 Year Of Dental Experience

Bi-lingual a plus

Strong interpersonal skills

Proficiency in Open Dental software is preferred

Excellent verbal and written communication skills

Organized and detail oriented with the ability to multi-task

POSITIVE ATTITUDE IS A MUST!

And the Benefits?

Generous pay package including excellent, merit-based incentive compensation plan

Mobility and advancement opportunities

Training and continuous education

Retirement Plan (401k + company match)

PTO

Employee Assistance Programs

Health Care Plan (Medical, Prescription, & Vision)

Life Insurance

Employee and family discounts

Employee of the Month Winner is able to drive a 2025 BMW M4 Competition Convertible.

MUST HAVE A POSITIVE ATTITUDE AND STRONG WORK ETHIC! ONLY THE BEST ALL-AROUND CANDIDATES SHOULD APPLY.

All offers of employment are contingent upon successful completion of a background check and drug testing. Please note medical marijuana use is not permitted by the company.

We are a drug free workplace. It is our policy to prohibit smoking and vaping on all company premises to provide a safe and healthy work environment for all