Senior Quality Improvement Specialist
Salary undisclosed
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Job Description
TRAVEL REQUIRED
Performs tasks key to the clinical transformation. Performs quality improvement efforts to improve quality of care, reduce cost of care, enhance patient experience of care and improve provider satisfaction. Responsible for designing a data-driven, strategic approach to continuous quality improvement (CQI) based on identification of gaps in care, perceived ability to measurably improve with resources available, potential to impact multiple settings/ease of replication or spread.
EDUCATION/EXPERIENCE:
Bachelor's degree in health related field or industrial engineering.
Master's Degree Preferred Or Equivalent Work Experience.
Four years' experience in health care setting with minimum of three years' experience in quality improvement, process improvement, change management, etc.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Certification in Health Care Quality (CPHQ), Six Sigma or other health quality certification preferred.
ESSENTIAL FUNCTIONS:
Knowledge of quality improvement concepts, methods and tools (e.g., PDSA, rapid cycle quality improvement, LEAN, Six Sigma and reliability principles) and change management experience. Knowledge of computer systems and applications. Knowledge of medical terminology, medical records and clinical care processes. Detailed understanding and experience using the techniques of system design, reengineering, reliability, quality improvement, process mapping, project management, data management and statistical analysis Experienced at using an evidence-based approach to facilitate multidisciplinary quality improvement work. Proficient in team development and facilitation techniques applied to project teams to achieve their highest potential. Experience in leading group processes and negotiation.
WORK ENVIRONMENT:
Clean, well-lit and comfortable climate Involves frequent contact with staff and others Subject to many interruptions Moderate noise environment Work may be stressful at times Subject to varying and unpredictable situations Subject to changes in work schedules and areas to meet customer/department needs
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
TRAVEL REQUIRED
- to all campuses and surgery centers
- Variable
Performs tasks key to the clinical transformation. Performs quality improvement efforts to improve quality of care, reduce cost of care, enhance patient experience of care and improve provider satisfaction. Responsible for designing a data-driven, strategic approach to continuous quality improvement (CQI) based on identification of gaps in care, perceived ability to measurably improve with resources available, potential to impact multiple settings/ease of replication or spread.
EDUCATION/EXPERIENCE:
Bachelor's degree in health related field or industrial engineering.
Master's Degree Preferred Or Equivalent Work Experience.
Four years' experience in health care setting with minimum of three years' experience in quality improvement, process improvement, change management, etc.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Certification in Health Care Quality (CPHQ), Six Sigma or other health quality certification preferred.
ESSENTIAL FUNCTIONS:
- Evaluates performance through assessment of workflow efficiency, competency of staff, utilization of resources, safety and compliance.
- Develops and facilitates implementation of improvement plans following the IHI Model for Improvement and LEAN.
- Works closely with select departments to identify and prioritize opportunities for improvement
- Analyzes data for patterns and trends in care delivery; discovers root causes for specific patient care trends and for critical event analysis (i.e., Root Cause Analysis, Failure Modes and Effects Analysis). Translates data into actionable information (using data to drive change).
- Disseminates/displays data using common performance improvement tools (e.g., run charts, histograms). Maintains trended reports and summaries of key findings.
- Translates findings and outcomes and recommend strategies for early intervention and health/disease management, new programs, workflow and operational improvement activities. Assists in facilitating changes and improvements based on the data.
- Assures all staff have the education and resource material needed to facilitate the change.
- Ensures administration, staff and providers are aware of performance in relation to the desired performance level, and the evidence base for the measure. Disseminates information via corporate meetings, flyers, email, SharePoint and in personalized office training classes.
- Collaborates with select teams to increase the number of practices/providers with NCQA recognition for Patient-Centered Medical Home (PCMH), Diabetes, Heart and Stroke, and others. Ensures those already recognized maintain their recognition status.
- Assures that improvement activities are documented and reported within the organization and externally as appropriate. 11. Highlights results and accomplishments of QI initiatives.
- Demonstrates problem solving, leadership, conflict management and team building skills in order to ensure a productive work environment and achievement of goals.
- Aligns efforts with other departments to increase the likelihood of achieving our common goals.
- Collaborates with leadership and staff to create policies and procedures that ensure excellent quality care and minimize harm to the patient.
- Attends meetings, conferences and trainings related to continuous improvement.
Knowledge of quality improvement concepts, methods and tools (e.g., PDSA, rapid cycle quality improvement, LEAN, Six Sigma and reliability principles) and change management experience. Knowledge of computer systems and applications. Knowledge of medical terminology, medical records and clinical care processes. Detailed understanding and experience using the techniques of system design, reengineering, reliability, quality improvement, process mapping, project management, data management and statistical analysis Experienced at using an evidence-based approach to facilitate multidisciplinary quality improvement work. Proficient in team development and facilitation techniques applied to project teams to achieve their highest potential. Experience in leading group processes and negotiation.
WORK ENVIRONMENT:
Clean, well-lit and comfortable climate Involves frequent contact with staff and others Subject to many interruptions Moderate noise environment Work may be stressful at times Subject to varying and unpredictable situations Subject to changes in work schedules and areas to meet customer/department needs
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
Job Description
TRAVEL REQUIRED
Performs tasks key to the clinical transformation. Performs quality improvement efforts to improve quality of care, reduce cost of care, enhance patient experience of care and improve provider satisfaction. Responsible for designing a data-driven, strategic approach to continuous quality improvement (CQI) based on identification of gaps in care, perceived ability to measurably improve with resources available, potential to impact multiple settings/ease of replication or spread.
EDUCATION/EXPERIENCE:
Bachelor's degree in health related field or industrial engineering.
Master's Degree Preferred Or Equivalent Work Experience.
Four years' experience in health care setting with minimum of three years' experience in quality improvement, process improvement, change management, etc.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Certification in Health Care Quality (CPHQ), Six Sigma or other health quality certification preferred.
ESSENTIAL FUNCTIONS:
Knowledge of quality improvement concepts, methods and tools (e.g., PDSA, rapid cycle quality improvement, LEAN, Six Sigma and reliability principles) and change management experience. Knowledge of computer systems and applications. Knowledge of medical terminology, medical records and clinical care processes. Detailed understanding and experience using the techniques of system design, reengineering, reliability, quality improvement, process mapping, project management, data management and statistical analysis Experienced at using an evidence-based approach to facilitate multidisciplinary quality improvement work. Proficient in team development and facilitation techniques applied to project teams to achieve their highest potential. Experience in leading group processes and negotiation.
WORK ENVIRONMENT:
Clean, well-lit and comfortable climate Involves frequent contact with staff and others Subject to many interruptions Moderate noise environment Work may be stressful at times Subject to varying and unpredictable situations Subject to changes in work schedules and areas to meet customer/department needs
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always
TRAVEL REQUIRED
- to all campuses and surgery centers
- Variable
Performs tasks key to the clinical transformation. Performs quality improvement efforts to improve quality of care, reduce cost of care, enhance patient experience of care and improve provider satisfaction. Responsible for designing a data-driven, strategic approach to continuous quality improvement (CQI) based on identification of gaps in care, perceived ability to measurably improve with resources available, potential to impact multiple settings/ease of replication or spread.
EDUCATION/EXPERIENCE:
Bachelor's degree in health related field or industrial engineering.
Master's Degree Preferred Or Equivalent Work Experience.
Four years' experience in health care setting with minimum of three years' experience in quality improvement, process improvement, change management, etc.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Certification in Health Care Quality (CPHQ), Six Sigma or other health quality certification preferred.
ESSENTIAL FUNCTIONS:
- Evaluates performance through assessment of workflow efficiency, competency of staff, utilization of resources, safety and compliance.
- Develops and facilitates implementation of improvement plans following the IHI Model for Improvement and LEAN.
- Works closely with select departments to identify and prioritize opportunities for improvement
- Analyzes data for patterns and trends in care delivery; discovers root causes for specific patient care trends and for critical event analysis (i.e., Root Cause Analysis, Failure Modes and Effects Analysis). Translates data into actionable information (using data to drive change).
- Disseminates/displays data using common performance improvement tools (e.g., run charts, histograms). Maintains trended reports and summaries of key findings.
- Translates findings and outcomes and recommend strategies for early intervention and health/disease management, new programs, workflow and operational improvement activities. Assists in facilitating changes and improvements based on the data.
- Assures all staff have the education and resource material needed to facilitate the change.
- Ensures administration, staff and providers are aware of performance in relation to the desired performance level, and the evidence base for the measure. Disseminates information via corporate meetings, flyers, email, SharePoint and in personalized office training classes.
- Collaborates with select teams to increase the number of practices/providers with NCQA recognition for Patient-Centered Medical Home (PCMH), Diabetes, Heart and Stroke, and others. Ensures those already recognized maintain their recognition status.
- Assures that improvement activities are documented and reported within the organization and externally as appropriate. 11. Highlights results and accomplishments of QI initiatives.
- Demonstrates problem solving, leadership, conflict management and team building skills in order to ensure a productive work environment and achievement of goals.
- Aligns efforts with other departments to increase the likelihood of achieving our common goals.
- Collaborates with leadership and staff to create policies and procedures that ensure excellent quality care and minimize harm to the patient.
- Attends meetings, conferences and trainings related to continuous improvement.
Knowledge of quality improvement concepts, methods and tools (e.g., PDSA, rapid cycle quality improvement, LEAN, Six Sigma and reliability principles) and change management experience. Knowledge of computer systems and applications. Knowledge of medical terminology, medical records and clinical care processes. Detailed understanding and experience using the techniques of system design, reengineering, reliability, quality improvement, process mapping, project management, data management and statistical analysis Experienced at using an evidence-based approach to facilitate multidisciplinary quality improvement work. Proficient in team development and facilitation techniques applied to project teams to achieve their highest potential. Experience in leading group processes and negotiation.
WORK ENVIRONMENT:
Clean, well-lit and comfortable climate Involves frequent contact with staff and others Subject to many interruptions Moderate noise environment Work may be stressful at times Subject to varying and unpredictable situations Subject to changes in work schedules and areas to meet customer/department needs
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always