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Help Desk Analyst

Salary undisclosed

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Location: 100% Onsite - Bangor, ME 04401

Top 3 Skills:

  • Minimum 1 year experience in a similar role
  • Experience with helpdesk ticketing system
  • Strong written and verbal communication skills

Preferred Skills:

  • CompTIA A+ Certification.
  • MS Teams experience.

Under limited supervision using a high level of judgment, this technical services position provides management and troubleshooting of all classroom audio visual and computing equipment. They provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Location: 100% Onsite - Bangor, ME 04401

Top 3 Skills:

  • Minimum 1 year experience in a similar role
  • Experience with helpdesk ticketing system
  • Strong written and verbal communication skills

Preferred Skills:

  • CompTIA A+ Certification.
  • MS Teams experience.

Under limited supervision using a high level of judgment, this technical services position provides management and troubleshooting of all classroom audio visual and computing equipment. They provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job