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Technical Support/Help Desk--365/DNS/TCP-IP, Hybrid

  • Full Time, onsite
  • EMW Staffing Solutions LLC
  • HybridHybrid, United States of America
Salary undisclosed

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Thank you for your consideration. Please apply for further information.

Term: Non Exempt Full Time

Location: Stoughton MA, Hybrid

Rate: 24/hr w2 + benefits/pto

Vertical: Non-Profit

Role: IT Technical Support/Help Desk MS/365/AD Stack

Seeking an Advanced Contributor - Information Technology Support Technician for our client in the non-profit sector. This role involves providing technical support across departments, maintaining and troubleshooting computer systems, network hardware, and software. The technician ensures operational efficiency through proactive problem-solving, system analysis, and collaboration with the IT team.

Responsibilities

  • Install, test, and maintain personal computing, network hardware, and software systems.
  • Perform diagnostic tests and hardware repairs.
  • Evaluate and resolve technical issues both onsite and remotely.
  • Maintain parts inventory and produce support documentation.
  • Analyze and recommend system changes to improve workflows.
  • Troubleshoot network performance and assist system administrators.
  • Complete projects with minimal supervision.

Qualifications

Education: Associate degree or equivalent experience.

Experience: 2-5 years in IT support/Help Desk roles.

Skills:

  • Strong technical knowledge of computing equipment, software, and networking.
  • Experience with TCP/IP, DNS, Active Directory.
  • Independent, self-motivated, and capable of managing tasks efficiently
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

Thank you for your consideration. Please apply for further information.

Term: Non Exempt Full Time

Location: Stoughton MA, Hybrid

Rate: 24/hr w2 + benefits/pto

Vertical: Non-Profit

Role: IT Technical Support/Help Desk MS/365/AD Stack

Seeking an Advanced Contributor - Information Technology Support Technician for our client in the non-profit sector. This role involves providing technical support across departments, maintaining and troubleshooting computer systems, network hardware, and software. The technician ensures operational efficiency through proactive problem-solving, system analysis, and collaboration with the IT team.

Responsibilities

  • Install, test, and maintain personal computing, network hardware, and software systems.
  • Perform diagnostic tests and hardware repairs.
  • Evaluate and resolve technical issues both onsite and remotely.
  • Maintain parts inventory and produce support documentation.
  • Analyze and recommend system changes to improve workflows.
  • Troubleshoot network performance and assist system administrators.
  • Complete projects with minimal supervision.

Qualifications

Education: Associate degree or equivalent experience.

Experience: 2-5 years in IT support/Help Desk roles.

Skills:

  • Strong technical knowledge of computing equipment, software, and networking.
  • Experience with TCP/IP, DNS, Active Directory.
  • Independent, self-motivated, and capable of managing tasks efficiently
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job