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Sr. ServiceNow Developer-Federal Contract

Salary undisclosed

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A with expertise in ITOM, CMDB, ITAM, Virtual Agent, and Employee Portal development would be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform to support various IT processes. This includes developing and configuring , , , and .

Key Responsibilities:

  • ITOM & ITSM:

Implementing and maintaining IT operations management and service management processes within ServiceNow.

  • CMDB:

Designing, implementing, and managing the , ensuring data integrity and supporting .

  • ITAM:

Developing and implementing IT Asset Management solutions, including asset tracking, lifecycle management, and licensing.

  • Virtual Agent:

Designing, developing, and deploying Virtual Agent solutions for self-service and automation.

  • Employee Portal:

Developing and customizing Employee Portals to provide users with access to relevant information and self-service tools.

  • Custom Application Development:

Developing and customizing ServiceNow applications using JavaScript, , , and other platform features.

  • Integration Development:

Integrating ServiceNow with other systems using APIs and other integration methods.

  • Troubleshooting and Support:

Providing technical support and troubleshooting for ServiceNow issues.

  • Documentation:

Maintaining comprehensive documentation for developed solutions.

  • Process Improvement:

Identifying and implementing process improvements to enhance the efficiency and effectiveness of ServiceNow solutions.

  • Collaboration:

Collaborating with stakeholders to define requirements and translate them into technical solutions.

Skills and Qualifications:

  • Proficiency in ServiceNow platform, including , HTML, and CSS.
  • Experience with CMDB management and best practices.
  • Knowledge of IT Asset Management principles and processes.
  • Experience with Virtual Agent development and deployment.
  • Familiarity with Employee Portal customization and development.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and collaboration skills.
  • Ability to manage multiple projects and priorities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job

A with expertise in ITOM, CMDB, ITAM, Virtual Agent, and Employee Portal development would be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform to support various IT processes. This includes developing and configuring , , , and .

Key Responsibilities:

  • ITOM & ITSM:

Implementing and maintaining IT operations management and service management processes within ServiceNow.

  • CMDB:

Designing, implementing, and managing the , ensuring data integrity and supporting .

  • ITAM:

Developing and implementing IT Asset Management solutions, including asset tracking, lifecycle management, and licensing.

  • Virtual Agent:

Designing, developing, and deploying Virtual Agent solutions for self-service and automation.

  • Employee Portal:

Developing and customizing Employee Portals to provide users with access to relevant information and self-service tools.

  • Custom Application Development:

Developing and customizing ServiceNow applications using JavaScript, , , and other platform features.

  • Integration Development:

Integrating ServiceNow with other systems using APIs and other integration methods.

  • Troubleshooting and Support:

Providing technical support and troubleshooting for ServiceNow issues.

  • Documentation:

Maintaining comprehensive documentation for developed solutions.

  • Process Improvement:

Identifying and implementing process improvements to enhance the efficiency and effectiveness of ServiceNow solutions.

  • Collaboration:

Collaborating with stakeholders to define requirements and translate them into technical solutions.

Skills and Qualifications:

  • Proficiency in ServiceNow platform, including , HTML, and CSS.
  • Experience with CMDB management and best practices.
  • Knowledge of IT Asset Management principles and processes.
  • Experience with Virtual Agent development and deployment.
  • Familiarity with Employee Portal customization and development.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and collaboration skills.
  • Ability to manage multiple projects and priorities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job