Program Manager - Fraud Prevention
Location: Southeastern Region, USA
Description:
The Program Manager - Fraud Prevention will be responsible for overseeing the delivery and coordination of initiatives focused on reducing fraud risk across a variety of operational and technical teams. This individual will manage the intake and prioritization of fraud-related requests, especially rule implementations, while fostering strong collaboration between data science, engineering, operations, and analytics stakeholders. The ideal candidate will be detail-oriented and experienced in managing complex, cross-functional programs in a dynamic environment.
Responsibilities:
Program Coordination and Tracking:
Maintain timelines and dependency maps for multiple fraud prevention initiatives
Track project progress and flag roadblocks for escalation
Lead stakeholder meetings, ensuring alignment and timely updates
Refine tools and workflows for tracking fraud rule performance and program efficiency
Fraud Rule Management:
Manage the end-to-end process for fraud rule intake, prioritization, testing, and deployment
Coordinate with operational and technical teams to ensure alignment and feasibility
Maintain a comprehensive and up-to-date inventory of fraud rules and their performance metrics
Cross-Functional Collaboration:
Work with technical teams to define requirements and track rule-related system enhancements
Collaborate with data analysts to assess rule effectiveness and adapt detection strategies
Coordinate rollout and adoption of new fraud-related tools and processes
Support the implementation of detection strategies and monitor outcomes
Reporting and Communication:
Provide executive-level reports with insights into rule implementation and fraud KPIs
Deliver clear, concise communication tailored to technical and non-technical audiences
Maintain program documentation and rule logic repositories for transparency and tracking
Risk Management:
Identify potential delivery and rule risks and suggest mitigation strategies
Monitor ongoing issues, especially around rule performance or implementation impact
Partner with internal teams to resolve conflicts and remove delivery blockers
Process Improvement:
Recommend improvements to fraud rule workflows and program tracking tools
Contribute to the standardization of rule management best practices
Drive initiatives that improve the agility and impact of the fraud prevention function
Required Skills:
Bachelor s degree in a related field
3+ years of experience in program or project management
Familiarity with Agile, Waterfall, or hybrid project methodologies
Strong communication, problem-solving, and time management skills
Ability to manage multiple complex projects simultaneously
Experience using project tracking tools such as Jira, Asana, or Microsoft Project
Desired Skills:
Background in fraud risk management or fraud prevention programs
Understanding of fraud detection tools and techniques
Experience with data analysis or reporting tools (e.g., SQL, Excel)
Project Management certification (e.g., PMP)
Employment Type:
Contract
Compensation:
Pay range: $40-$57.14 per hour
Benefits:
Learn more about our benefits offerings .
EEO Statement
Learn more about our EEO policy .
Location: Southeastern Region, USA
Description:
The Program Manager - Fraud Prevention will be responsible for overseeing the delivery and coordination of initiatives focused on reducing fraud risk across a variety of operational and technical teams. This individual will manage the intake and prioritization of fraud-related requests, especially rule implementations, while fostering strong collaboration between data science, engineering, operations, and analytics stakeholders. The ideal candidate will be detail-oriented and experienced in managing complex, cross-functional programs in a dynamic environment.
Responsibilities:
Program Coordination and Tracking:
Maintain timelines and dependency maps for multiple fraud prevention initiatives
Track project progress and flag roadblocks for escalation
Lead stakeholder meetings, ensuring alignment and timely updates
Refine tools and workflows for tracking fraud rule performance and program efficiency
Fraud Rule Management:
Manage the end-to-end process for fraud rule intake, prioritization, testing, and deployment
Coordinate with operational and technical teams to ensure alignment and feasibility
Maintain a comprehensive and up-to-date inventory of fraud rules and their performance metrics
Cross-Functional Collaboration:
Work with technical teams to define requirements and track rule-related system enhancements
Collaborate with data analysts to assess rule effectiveness and adapt detection strategies
Coordinate rollout and adoption of new fraud-related tools and processes
Support the implementation of detection strategies and monitor outcomes
Reporting and Communication:
Provide executive-level reports with insights into rule implementation and fraud KPIs
Deliver clear, concise communication tailored to technical and non-technical audiences
Maintain program documentation and rule logic repositories for transparency and tracking
Risk Management:
Identify potential delivery and rule risks and suggest mitigation strategies
Monitor ongoing issues, especially around rule performance or implementation impact
Partner with internal teams to resolve conflicts and remove delivery blockers
Process Improvement:
Recommend improvements to fraud rule workflows and program tracking tools
Contribute to the standardization of rule management best practices
Drive initiatives that improve the agility and impact of the fraud prevention function
Required Skills:
Bachelor s degree in a related field
3+ years of experience in program or project management
Familiarity with Agile, Waterfall, or hybrid project methodologies
Strong communication, problem-solving, and time management skills
Ability to manage multiple complex projects simultaneously
Experience using project tracking tools such as Jira, Asana, or Microsoft Project
Desired Skills:
Background in fraud risk management or fraud prevention programs
Understanding of fraud detection tools and techniques
Experience with data analysis or reporting tools (e.g., SQL, Excel)
Project Management certification (e.g., PMP)
Employment Type:
Contract
Compensation:
Pay range: $40-$57.14 per hour
Benefits:
Learn more about our benefits offerings .
EEO Statement
Learn more about our EEO policy .