Senior Upgrade Install and Relocation Engineer

Introduction

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices inChandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Within ASML, the Customer Support (CS) organization is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations. The CS US UIR (Upgrades, Installs, and Relocations) organization is responsible for executing complex projects to increase the US chip manufacturing capabilities (increase install base, performance, and availability). To help ensure new products are of high quality before being introduced to our customer fabs, the New Product Introduction (NPI) team is involved during the early phases of a product, working with "Central" stakeholders to improve the product on proto and factory machines. The team helps deliver the new products to the field by executing the initial UIR projects (Beta Test, Intro Support), delivering lessons learned and knowledge transfers in order for our local partners to gain experience and knowledge on these new products for industrialization.

Role and Responsibilities

The CS EUV UIR Engineer is crucial to the success of a UIR project. As an Engineer, you are the person on the front line to perform highly complex hard/software actions. You will need to have a keen sense of risk identification and mitigation. You will continue to develop your troubleshooting and diagnostic skills and drive structural improvements for follow on projects to ensure issues do not occur again.

• Execute complex and critical hard \u0026amp; software actions on module level and perform system setup during highly complex UIR projects and high risk field swaps.
  
• Gather in-depth technical knowledge upfront (encourage cross-sector collaboration with factory work centers or supporting departments) before the assignments. Takes ownership and initiative to gain detailed technical knowledge based on a self-assessment after each project and define the areas to improve.
  
• Train other engineers by leading, guiding, and assisting them with the goal of preparing them to execute flawless actions on their own.
  
• Provide feedback (and actively follow-up) towards your stakeholders to improve safety, quality, cycle time and performance, utilize the zero error repeat concept during project executions, and perform post project recovery and analysis together with your team of specialists.
  
• Due to the buildup knowledge on module level, deliver ad hoc and remote support in case of hard down of customer tools and be the point of contact for questions from local teams regarding issues on the module level. Take ownership during home based work to be up-to-date on the pending low volume and specific service actions during field escalations.
  
• Active participation in Continuous Improvement projects to improve the product maturity and improve your own working environment by being the voice of the field towards your stakeholders.
  
• Prepare for actions in the fab according to defined and accepted, efficient and effective ways of working since most actions have direct impact on critical path of projects (e.g. upfront tool, parts, knowledge, and environment checks).
  

Education and Experience

• BSc degree in Technology, Engineering and / or Physics.
  
• Employment/Internship/Project experience in a technical field.
  
• Understanding of ASML EUV technology (CO2 Drive Laser, Source Vessel, and/or Scanner).
  
• Hands on experience with HW and SW installation, recovery, system set-up, and basic troubleshooting. Scanner experience is a plus.
  
• Familiar with ASML culture, CS EUV operational needs and mode of operation is preferred.
  

Personal Skills

• Must be able to read and interpret data, information, and documents.
  
• Strong technical background, drive towards solutions, and technical ability to find/understand root cause analysis.
  
• Skilled in viewing opportunities for continuous improvement.
  
• Experience working in cross-functional and global teams to successfully meet their commitments.
  
• Excellent customer service skills, with an advanced understanding of customer relationship building.
  
• Influence team members without power (no direct reports).
  
• Able to train, teach, and mentor others on technical concepts.
  
• Excellent written and verbal communication skills.
  
• Organized and has structural approach with eye for detail on Safety, Quality, and Cost.
  
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  
• Ability to complete assignments with attention to detail and high degree of accuracy.
  
• Proven ability to perform effectively in a demanding environment with changing workloads.
  
• Result driven-demonstrate ownership and accountability.
  
• Identifies bottlenecks and drives improvements.
  
• Work independently or as part of a team and follow through on assignments with minimal supervision.
  
• Demonstrate open, clear, concise and professional communication.
  
• Ability to establish and maintain cooperative working relationships with co-workers and customer.
  
• Work according to a strict set of procedures within the provided timelines.
  

• Can observe and respond to people and situations and interact with others encountered in the course of work.
  
• Can learn and apply new information or skills.
  

Other information

• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
  
• Occasionally lift and/or move up to 20 pounds.
  
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  
• Schedule may vary considerably during upgrades at the customer, to include evenings and weekends as well as long hours.
  
• Must be able to work in cleanrooms where cleanroom and safety clothing/equipment are required.
  
• The environment generally is moderate in temperature and noise level.
  
• This position will be located on-site in San Diego, CA, Hillsboro, OR, or Phoenix, AZ. It will require onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation.A flexible workplace arrangement may be available to employees working in roles conducive to remote work (up to two days a week).
  
• Must be able to travel up to 60%, up to 5 weeks (continuous) at a time. Domestic and international travel required.
  
• Must be able to work in a 24 hour x 7 day environment, i.e. any shift, any day.
  

The current base annual hourly range for this role is currently:
$40.93-68.21
Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.

The Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company's 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation \u0026amp; Benefits in the US.

All new ASML jobs have a minimum application deadline of 10 days.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter\u0026#64;asml.com to initiate the company's reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

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