Terminal Rail Coordinator - Dayton, TX

Company Overview

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 18 warehouse locations and 37 rail terminals across the US. At many of the Plastic Express sites, we also handle some Non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 190 trucks, with approximately 227 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 500 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.

Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.

Job Summary:

The position reports to the AVP of Rail Operations. A fast-paced position involving significant interaction with Terminal Rail Technicians, Customer Success Representatives, Department Managers, Rail Roads, and customers, providing the "best in class" service comprised over a multitude of Fortune 500 companies. The ideal candidate has experience and the proven ability to prioritize the day-to-day transactions between Rail Terminal Logistics, Warehouse Operations and Bulk Trucking needs, while maintaining a high pace, high transaction demand, with team oriented abilities. Sustained performance in a high-stress service environment is essential. Experience with SAP or similar web-based TMS/WMS/ OMS operating systems is critical for success. Attention to detail and strong proofreading abilities are required skills.

The Terminal Rail Coordinator will work closely with and provide prompt feedback to: Rail Operations, Bulk Trucking, Warehouse, CSRs, Accounting, Human Resources and other departmental groups. During the course of business, the Terminal Rail Coordinator is not to share any confidential information with anyone other than their direct Manager or any Executive of Plastic Express.

Essential Functions/Duties:

• Input customer provided ASNs/Railcar Arrival Notices into PXTM system with accuracy and speed
• Create & Issue customer RANs timely for all inbound railcars with required documents supplied by the customer
• Effectively function between multiple shared email accounts
• Ensure on-time Railcar Releases and Audit Railcar Inventory for accuracy/discrepancies
• Keep accurate records of miscellaneous daily spreadsheets – Site Specific as assigned
• Ensure on-time EOM billing is submitted for assigned terminals – Site Specific
• Track daily/weekly/monthly railcar in-transit reports & current inventory reports to insure accuracy
• Work with Terminal Rail Techs daily to make sure all Railcars are being received/release properly using Tablets
• Act as a liaison between the Customer Success Department, Rail Operations and other departments
• Inventory data audits for all Terminals, both In-Transit Inventory and Current Inventory
• Ensure immediate material loss clean up and proper disposal
• Ensure all personnel are equipped with company issued PPE at all times
• Proper use of company issued electronic devices ie; laptops, radios, tablets, printers, cell phone, etc
• Perform other related duties as assigned
  
  

Qualifications:

Required Education And Experience

• At least 21 years old
• High school diploma or equivalent
• 2+ years of experience in a customer service related field (in the transportation industry preferred)
• Knowledge of Bulk Trucking, Rail & Warehouse industries a plus
• Type 40wpm+ with 100% accuracy
• Railcar experience is a plus
  
  

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer
• Close visual confirmation of finely printed documents and distance vision to safely and correctly identify objects and or markings
• Must be able to lift up to 15 pounds at times
  
  

Licenses/Certificates:

• None
  
  

Skills:

• Proven interpersonal skills; relationship development and management
• Ability to work as part of team
• Ability to recognize onsite risk factors and take appropriate action
• Ability to effectively communicate intentions and be an active listener
• Ability to monitor/assess performance of yourself and provide feedback
• Ability to think critically - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Instructing/Coaching - teaching others how to do something
• Ability to multitask, prioritize and work under high-stress environments
• Ability to manage one's own time and the time of others
• Possess a high level of proficiency in Word, Excel, Outlook and database management
• Must read, write, and speak English fluently
• Strong attention to detail is required
  
  

Additional Job Details:

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners. May be required to also conduct Rail Terminal & Track walk-throughs to validate inventory of material or act as coverage employee back-up.

Position Type/Expected Hours of Work:

This is a full-time, exempt position. Days and hours of work are normally 7:00 am – 3:30 pm. Hours may be adjusted as needed to meet the needs of the customers and employee’s demand.

Travel:

No travel is expected for this position.

Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.

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