Senior Project Manager

The Senior Project Manager will be responsible for providing management and direction for medium to complex projects and programs, ensuring customer expectations and business objectives are being met. They will define scope, requirements, and other project-related data, and create and execute project and test plans. They will perform routine to complex analyses and research in support of business goals and strategies. The Senior Project Manager will be responsible for training and mentoring department staff, serving as a key resource to leadership, and participating in key departmental planning sessions.

Duties and Responsibilities

• Lead the planning and implementation of medium to large projects and programs to achieve short and long-term business objectives
• Development of project, communication, test, and training plans
• Manage all activities of a project, ensuring business solutions are delivered on time, within budget, and meet HEALTHeLINK standards
• Act as project leader in the execution of various complex and highly visible projects for the promotion and maintenance of the business as well as provide guidance to other project managers and coordinators
• Develop and maintain a thorough understanding of the business and its functions, processes, and operations
• Analyze current and new project management processes and procedures to identify the most efficient and inexpensive ways to complete projects to meet the business and stakeholder objectives
• Maintain project portfolio and facilitate review with leadership
• Use of project management information systems (MS Project, SharePoint) to support ongoing project management efforts
• Identify strategies for automating and implementing efficient work management processes
• Develop meeting and briefing materials, including agendas, meeting minutes, briefings, presentations, and talking points
• Establish and maintain a strong partnership with internal and external customers to fully understand the business and their needs
• Other duties as assigned

Knowledge and Skill Requirements

• Strong working knowledge of project management tools
• Proven track record of leading teams and projects to successful completion
• Analytical problem solver with the ability to anticipate and mitigate risk
• Ability to establish strong working relationships across business lines and external stakeholders
• Ability to manage change and priorities and coordinate/realign project resources as necessary
• Highly organized with strong attention to detail
• Ability to handle multiple tasks simultaneously and effectively
• Ability to create process flows/instruction manuals; end-user training tools
• Demonstrated ability to consistently and reliably perform duties in a timely fashion
• Self-starter requiring limited supervision for the planning and execution of daily duties and responsibilities
• Excellent communication skills, both written and verbal
• Knowledge of computers and Microsoft Office Software
• Ability to work independently under pressure to meet deadlines and company goals
• Experience with public speaking with the ability to present to Executive Management and clients

Experience and Education:

• Bachelor’s Degree or equivalent
• 4+ years of progressive experience in a technology, or related project management role
• Project Management Certification preferred

Physical Requirements:

The physical demands are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Light physical effort in an office environment
• Frequent computer use / data entry; repetitive motions of the wrist, hands, and/or fingers
• Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; and viewing a computer
• Ability to receive detailed information through oral communication
• Must be able to lift up to 20 pounds (files, paper boxes) periodically
• Primarily sedentary work with occasional bending and reaching