Senior Organizational Change Manager

Senior Organizational Change Manager

Who We Are

Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Clutch elevates its employees by building on their strengths and promoting work-life balance. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of drive, optimism, connection, evolve, and curiosity.

The Details

The Senior Organizational Change Manager is a part of the Professional Services team and will report to the Director, Project Management Office.

Overview of Opportunity

The Senior Organizational Change Manager will perform in a true consultant capacity, playing a essential role in client-facing projects for the State of California in support of key initiatives. The primary responsibility will be creating, facilitating and implementing organizational change management strategies and plans that support the client’s strategic initiatives and helps achieve desired results and outcomes.

What You’ll Do

• Create a Change Management Strategic Plan, identifying key stakeholders and setting clear goals for the strategic plan.
• Create a Program-level Readiness Plan and checklist to support change management with the client.
• Work with client to develop a uniform message on change for client organization, identify and address sources of resistance to change.
• Create a Change Impact Assessment document which will assess how the change with the client impacts various aspects of the organization.
• Provide coaching and support for organization members facing obstacles with change, work with stakeholders to build buy-in.
• Serve as the key advisor to senior most leaders.
• Produce documentation of the change process, including lessons learned, outcomes and challenges.
• Provide regular reports to client leadership and stakeholders.
• Provide continuous coaching to client leadership and stakeholders to ensure they understand their roles to drive change.
• Participate in Agile Sprints, Retrospectives and Backlog reviews as needed.
• Facilitate “whiteboard” sessions with stakeholders and Subject Matter Experts (SMEs) to define business processes.

About You (Requirements)

• 8+ years of broad, extensive, and increasing responsibility in an Organizational Change Management role; 4 years of that in lead capacity.
• Minimum 5 years project management experience (developing project schedule/workplan and managing project team); 3 years in lead capacity.
• 3+ years FTE experience developing, facilitating and implementing an OCM plan for federal, state or local governments for Information Technology Projects (IT).
• OCM Certification or designation required, such as Certified Change Management Professional (CCMP), Prosci Change Management Certification, Accelerating Implementation Methodology (AIM), Certified Problem and/or Change Manager Certification (CPCM).
• Possess a bachelor’s degree; may be substituted for qualifying experience on a year-for-year basis.
• Experience with Executive-Level coaching with the ability to give direct feedback to individuals at all levels.
• Multi- discipline familiarity in project management, human centered design/behavioral design, adult learning, and design/communications.

Extras we love!

• Experience using OCM Modeling such as Prosci and ADKAR methodology.
• Experience in a lead capacity in training staff in effecting change and providing tools to properly manage change in an organization.
• Experience leading / delivering OCM Communication Plan services in federal, state or local government IT implementation projects.

Physical Requirements

• Predominantly operates in an office environment in a stationary position.
• Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, and phone.
• May occasionally bend, squat, and need to lift up to 20 pounds.

Why Us?

• Meaningful work in a positive culture.
• We drive everything we do with a “humans first” approach.
• We believe in an optimistic, positive culture that connects good people with good work.
• We provide continuous growth and development opportunities.
• We work hard and play hard by providing generous time-off policies.
• We offer benefits packages which may include Health, Dental, Vision, Wellness, EAP, Gym membership and Life Insurance along with a 401(k) option.

Compensation Range

$130,000 - $160,000 annual salary

Our Commitment

Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Clutch is committed to providing veteran employment opportunities to our servicemembers.

Accommodation Statement

Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter.

Other Employment Disclaimers

Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch’s personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees.

Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Clutch participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify and for more information on Clutch & E-Verify, please go to https://connectwithclutch.com/e-verify/.