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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service Technician - HYBRID

  • Full Time, onsite
  • Dedicated Tech Services, Inc. (DTS)
  • Hybrid, United States of America
Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
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Company and Role:

Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm based in Columbus, OH. We now have an opening for a Customer Service Technician.

Highlights and Benefits:

  • Hybrid role with the possibility of being remote or on-site.
  • W2 hourly pay rate up to $28.00/hr or salaried equivalent
  • Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
  • Paid time off and holidays for salaried employees
  • 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
  • DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
  • Check out our benefits and company information at !

Job Description:

We are hiring an experienced Customer Service Technician to work for us as our direct, W2 salaried or hourly employee. You will:

  • Assist customers with resolving technical issues with their service or equipment.
  • Respond to customer technical service requests, troubleshoot technical issues, and report the resolution of these issues back to management.
  • Liaison with the customer on behalf of the company with a friendly and professional attitude.

Required Skills and Experience:

  • Have prior customer service work experience, a technical degree, or certifications related to the field.
  • Knowledge or familiarity with computers, installing and testing equipment, and trouble-shooting issues.
  • Proven Experience working with Ticketing Systems like ServiceNow.
  • Able to resolve issues and conflicts with customers efficiently.
  • Experience working with various software systems and troubleshooting end-user s equipment.
  • Experience remoting into end-user s machines to perform troubleshooting
  • Have good communications skills, be able to problem-solve and working independently and collaboratively to help customers with problems or questions they may have.

Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.

Dedicated Tech Services, Inc. is an Equal Opportunity Employer

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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