Sr. Business Analyst (Salesforce)

Job Title: Sr. Business Analyst (Salesforce)

24-month contract.

100% remote

Job Description:

Seize your opportunity to make a personal impact as a Senior (Sr.) Business Analyst supporting the Centers for Medicare & Medicaid Services (CMS).

As a Sr. Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer collecting business requirements and system documentation supporting business and IT activities supporting Independent Dispute and Resolution (IDR) initiatives. Our work depends on a Sr. Business Analyst remotely joining our team with work schedules based on Eastern Standard Time (EST).

How a Sr. Business Analyst will Make an Impact:

• Analyzing, documenting and communicating system and business processes
• Being an instrumental player of software implementation project teams throughout the life cycle of the software implementation processes
• Ensuring that user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality
• Facilitating and validating the development of system solutions to satisfy customer s business needs
• Conducting software presentations and provide technical supports to existing and prospective customers
• Breaking down roadmaps into epics and decompose into user stories
• Working with the agile team and stakeholders to write user stories
• Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met
• Listing out risks and constraints in relation to identified requirement
• Interviewing and interfacing with value streams to obtain needed business requirements
• Working with stakeholders and the project team to prioritize the backlog
• Documenting functional, nonfunctional, and operational requirements specifications
• Documenting user stories and providing technical review and validation of requirements
• Documenting workflows and processes based on business requirements
• Supporting the collection and reporting of requirements related metrics
• Providing additional support and guidance to clients during the implementation phase, to include development of training resources
• Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes and developing strategies for enhancing or further leveraging these processes

What You ll Need to Succeed

Education:

• Bachelor s degree or higher
  

Required Experience:

• 7+ years of experience capturing and writing requirements and/or user stories in a health-care system development environment.
• 7+ years of experience working with business processes, business analysis and/or re-engineering in a system engineering or software application environment.
• Hands-on experience working with the Centers for Medicare and Medicaid Services (CMS), preferably with CMS Center for Consumer Information and Insurance Oversight (CCIIO).
• Experience working in a Scrum and/or SAFe Agile environment.

Required Technical Skills:

• 3+ years of experience using JIRA, SharePoint and Confluence.
  

Security Clearance Level:

• Candidate must be willing and able to obtain a CMS Public Trust clearance after onboarding.
  

Required Skills and Abilities:

• Superior written and oral communication skills.
• Ability to understand and document customer business requirements.
• Strong interpersonal skills to collaborate with customers and internal cross-functional teams.
• Self-motivated, well-organized and strict attention to details.
• Ability to understand and manage customer expectations and software implementation methodology.
• Ability to prioritize and work on multiple projects at the same time.
• Excellent analytical skills, including the ability to integrate information from multiple sources.
• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority.
• Must have the capacity to understand the QA processes and work in a software environment.
  

Preferred Skills:

• Highly preferred: 5+ years of hands-on experience as a Salesforce Business Analyst, Salesforce Consultant, Salesforce Administrator, and/or Salesforce Developer with hands-on experience working on the implementation of a new Salesforce instance or working on multiple large-scale projects in existing Salesforce instances.
• Understanding the Salesforce platform configuration, including but not limited to Flows, Process Builder, Validation Rules, and Lightning App Builder, working with teams to discover and design efficient and effective Salesforce Platform solutions.
• Active SAFe certification, including SAFe Agilist, SAFe Practitioner or SAFe Scrum Master.
• 3+ years of hands-on experience as a Salesforce Administrator.

Location:

• 100% Remote
  

Citizenship Required:

• Must be a US Person and have lived in the United States at least three (3) out of the last five (5) years.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.