Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Technical Support Specialist

Salary undisclosed

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Role: Customer Support Specialist– SketchUp

Job Type: Contract

Duration: 6+ Month

Client location: Prairie, Minnesota

Remote, Hybrid, Onsite: Remote (must be CST or MST)

Required:

  • Experience: 2 years of technical support experience preferred; design experience is a plus
  • 2 years of experience supporting customers via chat, email, and phone
  • Customer-focused approach that ensures all interactions and solutions are tailored to meet the needs of our diverse customer base
  • Technical proficiency and familiarity with computer systems, software, and Google Suite
  • Excellent communication skills, including active listening, empathy, and patience with the ability to adapt communication styles to different audiences
  • Time management and prioritization skills, enabling high quality and time sensitive customer communications
  • Attention to detail while working through issue discovery and documenting case notes
  • Able to maintain composure and professionalism during high-pressure situations
  • Troubleshooting skills to swiftly identify, diagnose, and resolve technical issues, ensuring minimal downtime and optimal system functionality for customers
  • Comfortable working in a remote environment, with occasional in office meetings

Job Responsibilities:

  • Provide tier one technical support, including password resets, payment changes, in-application support, and bug messages within Sketchup.
  • Handle an average of 20 tickets and 20 emails per day, with up to 2 hours on the phone.
  • Conduct 3-10 remote sessions per week, focusing on both basic and advanced product troubleshooting.
  • Navigate Google Suite effectively; no need for AutoCAD or Sketchup experience.
  • Utilize Salesforce for ticket management (nice to have).
  • Ability to learn proprietary clients systems

Qualifications:

  • Customer-focused individuals with a mix of technical support skills.
  • Proficient in Google Suite; no specific CAD software experience required.
  • Experience with Salesforce and Client systems is advantageous
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