Director, Business Intelligence Analytics

Why USAA?
Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

2 Director positions available.

As a dedicated Director, Business Intelligence Analyst, you will be a strategic business partner, provide direction to teams on using data from internal and external sources to provide insight to analyst and decision-makers. Leads a team responsible for collaborating with collaborators and other data and analytical leaders to define data and analytic needs for business functional areas. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead multi-functional teams to address business issues.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Responsible for development and execution of team strategic execution plan in coordination with departmental and Enterprise plans.
• Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management.
• Responsible for direct report performance management, talent development, and career progression planning
• Accountable for overall collaboration product volume, quality, and business value delivery.
• Accountable for overall team regulatory, risk, and internal control compliance.
• Ensures industry trends and standard methodologies are evaluated and integrated into current process, technology, and development strategic plans.
• A strategic partner and authority in consulting and advising business partners on decision support solutions.
• Encourages innovation, provides direction on work prioritization, leads capacity, assists with problem resolution.
• Holds team members accountable for performance goals and establishes business-driven development plans for the team.
• Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs.
• Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
• Provides oversight and direction to the consistency of information governance and managements standards for Enterprise teams and LOBs.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative subject area; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM subject area, 6 or more years' experience in data and analytics, technical, or business-relevant function.
• 3 years of direct team lead or management experience.
• Experience overseeing teams conduct cost benefit analyses and using results to drive business intelligence solutions.
• Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects.
• Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to multi-functional teams and Senior/Executive leaders.
• Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies.
• Experience leading and coaching others in understanding and translating needs into requirements.
• Experienced knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
• SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
• Proven thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details.

What sets you apart:

• Deep experience with Claims data.
• Experience with new cutting-edge data visualization in Tableau.
• Experience with Sigma and streaming analytics.
• Experience developing a technical team which includes direct leadership of junior analyst.
• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.