Contact Center Analytics
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Contact Center Analytics
Location: Newark, NJ (ONSITE- 3 Days/Week)
Duration: 8-12 Months
Job Description:
- With 8-10 years of Call Center Analytics experience.
- Hands-on experience to build custom analytical models for structured call metadata.
- Experience in building custom models on Python and render visualizations on PowerBI or equivalent (basic ones).
- Strong experience on Call Center Analytics.
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