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Product Owner

Salary undisclosed

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About the Role:

We are seeking a highly skilled and motivated Service and Product Owner to manage and optimize our Atlassian tools, with a primary focus on Jira and Confluence. The ideal candidate will have a deep understanding of Atlassian products, experience in building reports and dashboards within Jira, and a solid track record of integrating Atlassian tools with other software platforms like Smartsheet. In addition, this role requires expertise in both Agile and Waterfall project management methodologies to support cross-functional teams and stakeholders.

Key Responsibilities:

Serve as the primary owner and administrator for Atlassian tools, particularly Jira and Confluence.

Develop and maintain Jira reports, dashboards, and workflows to support project tracking and operational efficiency.

Manage integrations between Atlassian products (Jira, Confluence) and other platforms, including Smartsheet, GitLab, and GitHub.

Collaborate with teams across the organization to ensure effective use of Atlassian tools in both Agile and Waterfall project environments.

Provide user training, support, and troubleshooting for Atlassian tools and integrations.

Work closely with project managers, engineers, and stakeholders to align tool usage with project goals and business needs.

Regularly assess the effectiveness of Atlassian tools and workflows and recommend enhancements or changes as necessary.

Stay up-to-date with new features, updates, and best practices within the Atlassian ecosystem and ensure the organization is leveraging the tools to their fullest potential.

Qualifications:

Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

5+ years of experience as a Service or Product Owner/Administrator of Atlassian tools (Jira, Confluence).

Proven experience in building and maintaining reports and dashboards within Jira.

Strong understanding of Smartsheet and experience in integrating it with Atlassian products.

Experience with Agile and Waterfall project management methodologies.

Excellent problem-solving skills and the ability to troubleshoot issues within Atlassian tools and integrations.

Strong communication and interpersonal skills to work with cross-functional teams and manage stakeholders.

Ability to train and guide users in maximizing the potential of Atlassian tools.

Preferred Qualifications:

Atlassian certifications such as Jira Administrator, Jira Project Administrator, or Confluence Administrator.

Experience with other development platforms such as GitLab or GitHub.

Familiarity with scripting or automation in Atlassian products (e.g., using Jira Automation, ScriptRunner, etc.).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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