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Client Engagement Manager (Director/Sr Director)

Salary undisclosed

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Hello Professionals,

We are looking for a Client Engagement Manager (Director/Sr Director) for our Boston MA Facility.

Position: Client Engagement Manager

Location: Boston MA

Introduction

Are you passionate about driving innovation in quality engineering and eager to work with cutting-edge technologies? At Cigniti, a leading force in the quality engineering space and a proud member of the Coforge family, we re not just shaping the future we re defining it. If you're ready to elevate your career and make a significant impact on global enterprises, this is your opportunity.

About the Role:

We are seeking a highly skilled and experienced Client Engagement Manager (Director/ Sr Director) for our Boston Facility. The successful candidate will be responsible for acting as a technical liaison between prospects, clients, digital engineering teams and management.

Responsibilities:

  1. Client Relationship Management:

- Build and maintain strong relationships with clients

- Understand client needs, goals, and pain points

- Develop and execute client engagement strategies

  1. Account Management:

- Manage multiple client accounts simultaneously

- Partner with sales teams to identify new sales opportunities and upsell/cross-sell services

- Partner with sales teams to Develop and manage account plans

  1. Communication and Collaboration:

- Serve as primary point of contact for clients

- Communicate project updates, timelines, and deliverables

- Collaborate with internal teams (sales, delivery, support)

  1. Thought Leadership and Innovation:

- Bring the latest industry trends and thought leadership to the table for the client.

- Enable ideation and come up with the next set of ideas to improve maturity or progress

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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