Role: Tech Business Analyst

Role: Tech Business Analyst Location: Westerville, OH Hybrid 3 days office in week Type: Fulltime only. FTE Salary: $100k-$110k per annum + Benefits

Job Description:
As a business analyst associate, you re directly responsible for the delivery of features and capabilities of the Marketing Automation Platform Workflow teams, as prioritized by the product team, triad and cabinet into production, and in accordance with predicted timelines in order to meet customer expectations.
Specific responsibilities include:
Research and analysis of existing capabilities in order to appropriately leverage or supplement them with new requirements.
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Establish understanding of customer needs in order to adequately define and prioritize requirements.
Partner to ensure requirements meet legal, control and risk standards
Collaborate with UI/UX design partners to ideate on user experience, create conversational flow diagrams and user interface specifications
Componentize initiatives into executable Epics that will deliver business value to a customer within one release
Define and write Stories for collaboration with tech partners that will deliver against requirements within one sprint.
Drive timely delivery of owning initiatives through the following:
Collaboration and awareness of established target dates for customer readiness of initiative
Ensure grooming of Epics and Stories are completed timely in order to meet sprint goals and release goals.
Participate in technical desk checks with software developer and QA partners in order to iterate on requirements and acceptance criteria, leading to defect mitigation and efficiency of requirements delivery.
Complete UAT testing goals and timelines in accordance with release timelines.
Be accountable for defect resolution through prioritization and defining criticality using analytic metrics and severity guidelines, ensuring timely resolution or risk acceptance while mitigating customer impact.
Manage requirements associated to customer rollout approach of new capabilities.
Own the customer experience of implemented features and capabilities:
Ensure feature/capability is properly validated at time of release
Participate in monthly control checks ensuring continued feature/capability accuracy either through automation or manual checks
Escalate and prioritize any production defects in accordance with the level of severity and criticality of the defect, including participation and oversight of production triage, mitigation and remediation.
Must have skills:
Client is in the process of building a marketing workflow system with camuda /react JS for UI, BPM / Java for Backend
The Tech BA will be required to translate the Tech requirements into User stories. Doesn t have to code however should understand what a Microservice is or an API is. Must be Tech savvy.

Participate in the Agile scrum events in order to achieve the above:
Daily Standup with Scrum Team
Desk Check Review
PO Sign-offs
Defect Review sessions
Backlog refinement / Epic refinement sessions / Story refinement sessions
Sprint Reviews
Sprint Retrospectives
Qualifications:
5+ years of business analyst or relevant experience as well as record of individual technical achievement
Proven ability in understanding technical architecture documentation, systems diagrams, some data analysis expertise (e.g. SQL, reporting)
Experience with agile product development and software delivery lifecycle
Expertise in business requirements writing and communication
Experience with API-based designs, microservices, web services
Experience with Marketing Workflow or Campaign Automation
Experience with Adobe products inclusive of AEM, Workfront, Fusion, and Frame.io
Effective communicator with excellent written communication skills
Proven track record of delivery and new product feature creation
Ability to prioritize projects and efforts according to business need and industry trends
Familiarity with the business services and offerings associated with Chase
Ability to influence people at all levels across a broad variety of job functions
Demonstrated ability to manage tight delivery timelines and calmness under pressure
Commitment and self-motivation suitable to a start-up team
BA or BS in applicable field of study

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