Senior Voice Engineer
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Senior Voice Engineer
A large financial services client is seeking a Senior Voice Engineer specializing in Microsoft Teams/Cisco. The Voice Engineering Team manages a wide array of products which are used by every employee in the firm. We are looking for an experienced professional within engineering to assure delivery of voice related technologies within the global and regional scopes. In this role you will be responsible for provisioning, troubleshooting endpoint issues, and configuration of Microsoft Teams. Other responsibilities include:
- Managing business, technology or risk-driven programs and projects across voice products to ensure they meet the firm's requirements.
- Design deployment models standards, upgrade procedures and monitoring procedures for voice platforms
- Products knowledge including Carrier products, IP-PBX, Cloud-PBX (i.e. MS Teams Phone, Webex Calling) , Voicemail, SBC
Must Haves:
- 5+ years of professional experience with Core Voice Engineering and Telephony - Experience in design, deployment, and support of voice platforms.
- Experience with MS Teams Meetings, and MS Teams Phone as well as MS Admin Portal for configuration
- Experience with Cloud Telephony PBX (Zoom/Teams)
- Experience with Cloud Migration
- SIP, SBC, AWS
- Experience with Cloud Telephony PBX (Zoom/Teams)
- Experience on various enterprise voice products such as Asterisk IP
- PBX, Audio Conferencing bridges
- Understanding of Voice Integration APIs
- Thorough understanding of the voice communication concepts and protocols - SIP, SDP, TDM/PSTN -Experience on Telecom Carriers management - Bachelor's Degree
Plusses:
- Good understanding of Microsoft Graph APIs
- Experience working in a financial institution
- Experience working in large-scale firms with legacy infrastructure
Pankaj Kumar
Lead IT Technical Recruiter
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