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Desktop Support - Manhattan, New York

  • Full Time, onsite
  • PRIMUS Global Services Inc.
  • On Site Hybrid, United States of America
Salary undisclosed

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Desktop Support - Manhattan, New York

We have an immediate long-term opportunity with one of our largest clients for a position of Desktop Support role to work in Manhattan, New York

Job Overview :

As a Desktop Support Specialist, you will be the first line of support. You will troubleshoot and resolve hardware and software issues, ensure that all systems are running smoothly, and provide exceptional customer service to ensure a seamless tech experience for our staff.

Responsibilities :

  • Provide technical support to end-users for hardware, software, and network issues.
  • Troubleshoot and resolve desktop and laptop problems, including operating system and application issues.
  • Set up and configure new hardware and software.
  • Assist with the installation and maintenance of network printers and other peripherals.
  • Document and track support requests using our ticketing system.
  • Ensure all support activities are performed with a high level of customer service and professionalism.

**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W-2**

Kirankumar
PRIMUS Global Services
Direct No:
Phone No: Ext: 229
Email:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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