Systems Support Engineer II

Direct Hire

Local candidates only

Must be eligible for hire without sponsorship

Must work the first 90 days onsite in Kennett Square, PA

OVERVIEW:

A Kennett Square, PA organization is in search of a Level II Engineer to expand their team. This position offers a Direct Hire opportunity and requires someone local to their Regional office for a hybrid work model, spending 3 days per week in-office. Sponsorship is not available at this time.

Technical Expertise: Server Operating Systems

• Setup file, print, and remote access services
• Basic administration tasks like user management, file permissions, event log checks, and backup restoration Enterprise Email
• Proficiency in O365 administration Workstation Management
• Troubleshooting and setup
• Configuring standard email clients like Outlook
• Installation, configuration, and customization of MS Office Suite applications Security Infrastructure
• Familiarity with MFA and password policies Networking Proficiency
• Understanding TCP/IP subnetting and troubleshooting Internet connectivity
• Knowledge of routers, firewalls, Terminal Services (RDS), DNS services, and Active Directory concepts
• Familiarity with High Availability/Load Balancing solutions, MDM technology, and Microsoft Azure
• Administrative tasks including user management, file permissions, event log checks, and backup restoration Time Management and Communication Skills:
• Accurate time tracking through daily time entry and monthly billing
• Ability to onboard new clients and maintain Minimum Documentation Standards
• Commitment to ongoing self-training and effective communication with stakeholders
• Ownership of tasks with attention to detail Team Collaboration:
• Ability to handle stressful situations and seek technical expertise when needed
• Provide accurate time estimates and understand the importance of team success
• Willingness to learn new technologies and support team goals
• Enjoyment in helping others and willingness to champion ideas
• Familiarity with company's product portfolio and active participation in professional networking on and off hours.

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