Epicareer Might not Working Properly
Learn More

Desktop Support Specialist III

Salary undisclosed

Apply on


Original
Simplified

Work Details:

  • Work Schedule: 8:00 AM - 5:00 PM (EST or CST).
  • Project Duration: Until January, with potential for extension based on project needs.

Key Responsibilities:

  • Resolve monitor, technical, and hardware issues.
  • Work with Cisco, IP's, Aruba networks, and switches.
  • Support systems running Windows and Linux (2016 - 2019), including Linux Red Hat.
  • Assist with networking tasks at a global level, particularly for the Asia Pacific region.
  • Collaborate closely with the operations and engineering teams.

Technical Environment:

  • Cisco and Aruba switches and networks.
  • Windows and Linux Red Hat systems.
  • Networking and hardware troubleshooting.

Requirements:

  • Experience: 1-3 years (up to 5 years preferred) in desktop support and networking.
  • Education: Strong technical knowledge required, no specific degree mentioned but a technical background is expected.
  • Top 3 Skills:
  1. Technical ability and knowledge.
  2. Good communication skills.
  3. Foundational networking and technical skills.

Interview Process:

  • Initial phone screening followed by a technical test.
  • Final face-to-face interview lasting 1 hour.