Project Analyst/Project Coordinator

BCforward is seeking a Project Coordinator III/Project Analyst to work on site in New York

Start/End Dates: 9/30/2024 - 9/29/2025

Location: US - NY - New York onsite

Project Coordinator III/Project Analyst III

Pay: 55-60/hr/W2

Summary:

Seeking a project analyst to contribute to large projects and leverage analytical skills to help deliver lasting impact on products.

The main function of the Project Analyst is to work with the Premier Partner Operations team to support labelling and other analysis across our Verified support queues. Verified is a subscription-based service available to Creators and Businesses, offering them benefits ranging from account verification, protection, and customer support. The primary responsibility of this role will be to label large volumes of data, which may involve repetitive tasks and require attention to detail.

Responsibilities:

Become a subject matter expert in labelling workflows and labelling guidelines, practicing labelling in assigned queues

Maintain relationships with cross-functional partners, including Operations, Product, and Engineering

Perform quality audits to provide labelling metrics and insights, support policy guideline updates, and recommend optimization opportunities across support queues

Help unblock obstacles by sharing data and escalating bugs and tooling issues to inform operations and cross-functional teams with supporting documentation

Understand and help incorporate changes shared by cross-functional partners to existing workflows, product features, and planned launches.

Skills:

Attention to Detail: Essential for accurately labelling and annotating large datasets, as mentioned in the first resource where attention to detail is highlighted for disambiguation work

Critical Analysis: Ability to understand complex policies/ideas, identify nuance and patterns, and conduct root cause analyses.

Judgment Making: Ability to make sound judgment calls, especially when categorizing data

Proficiency with Technology: Speed and efficiency in using technology tools and resources are crucial

Ability to Follow Standards: Contractors must ensure that labels are accurate and complete, adhering to predefined standards

Communication Skills: Effective communication is necessary for reporting findings and collaborating with team members. Contractor must also have the ability to manage multiple projects/workflows/communication channels simultaneously

Training and Development: Willingness to participate in training sessions to maintain expertise and accuracy in labelling tasks, as well as to create training documentation when needed

Must have Skills

Documentation, tracking, analysis, admin exp

Worked in a situation which is data driven

project management where data was driven

Strong data savvy

Data interpretation

Exp working with products and engineering team with operations team

Ad sales background

SQL experience (any coding exp)

5+ years of experience in data analysis

Data driven decision

Need to include working on projects and the team used the data driven by this person. Their data should have been used

Track project and program data (Survey’s etc.,)

Analyze case deep dives

Track project and program data (Survey’s etc.,)