Senior Analyst of Operational and Financial Performance

Company Profile:

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Senior Analyst of Operational and Financial Performance:

As our Senior Analyst of Operational and Financial Performance, you will be our hands-on expert on the health of our restaurants. You will be responsible to analyze multiple streams of unstructured data, create reporting/insights, find opportunities for process improvement, and develop innovative tools/solutions with the goal of providing actionable information to our restaurant teams and internal leadership. This role will be instrumental in building upon a mind-set of Accountability & Service across the Regional Restaurant teams, while also working closely with cross-functional internal and external partners, as a voice for Restaurant Operations.

We are looking for someone who is very familiar with emerging technology, including new methods of collecting and applying data insights. This individual must be passionate about the restaurant business and our brand.

What You’ll Do:

• Collaborate with the Sr. Manager and the rest of the Ops Insights & Analytics team to provide Restaurant Operation Leaders with actionable insights of the day-to-day operations of both Restaurant and Brand performance.
• Using the brand’s Operational principles & goals, identify and create business decision-making scorecards, models, tools, and forecasts that will drive performance in our restaurants.
• Contribute to thoughtful and creative discussions with leadership, stakeholders, and cross-functional teams on how to best leverage data and insights to drive strategic goals.
• Collaborate with vendors and internal teams to drive innovative improvements across all systems and data sources, including implementation of advanced analytic tools, processes, and interactive communication.
• Reviews and provide input to better present analysis to Leadership, and Operations on key performance indicators, highlighting key insights and trends.
• Mitigate risks and communicate all issues, status updates, action items, and risks to the Leadership team.
• Plans effectively and multi-tasks using time management and organization skills to achieve aggressive deadlines while setting priorities and maintaining organizational and filing systems.
• Respond promptly to others to ensure open and timely communication.
• Effectively lead team meetings, gaining feedback and decisions needed from cross functional partners, vendors, and stakeholders.
• Collaborate and work cross-functionally to support project owners in determining KPIs and metrics for initiatives, providing direction to meet objectives and goals.
• Evaluating/recommending restaurant operational process and design standards
• Partner with the technology team to set parameters for what data is needed and the method of collection.
• Being a subject matter expert and providing support to our restaurant teams in diagnosing issues/challenging that may arise
• Celebrate team achievements at an organizational level; tie those achievements into organizational Key Initiatives.
• Actively and rapidly embracing change by experimenting with and prototyping new tools and methods.
• Model emotional resilience and intelligence in all facets of our role.

The Qualifications:

• 5+ years of analyst experience providing support/solutions for “4-wall” financials & operations, ideally in restaurant or multi-unit retail business.
• Bachelor’s degree in Analytics, Business, or relatable field.
• Highly proficient knowledge of technologies & workforce management used in restaurant/retail industry.
• Strong proficiency in data manipulation, Excel, data-warehouse environments (SQL), statistics, other coding languages and Tableau/PowerBI experience a plus!
• Able to manage large scale analytics projects with short timelines and high speed.
• Extensive knowledge of restaurant/retail operations including analyzing P&L statements, labor management, inventory management, training, development, risk mitigation, and facilities
• Proven Project management experience and attention to details.
• Excellent written and verbal communication skills.
• Able to work independently with tight deadlines.
• Attention to detail and ability to manage multiple projects.
• Ability to lead communications to all levels in the organization (Team Members to Executive team) through writing, video, PowerPoint.
• Must-Have Technical Skills: Excel + PowerPoint (high competencies in both)
• Must-Have Soft Skills: Grit, Positive Attitude, Self-Starter/Proactive, Intellectual Curiosity
• Ability to travel at least once a quarter

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand
• All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.

*Indicates qualifying eligible positions only

CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.