Senior Business Analyst

Mando Technologies is specializes in helping organizations make the most of their information assets. From acquiring, organizing, analyzing, and delivering data to closing the loop by integrating intelligence into the operations of the enterprise, Mando Technologies covers the full spectrum of Business Intelligence.

Job Summary:

We are seeking a Senior Business Analyst with substantial experience to drive the analysis, documentation, and implementation of complex, interrelated projects. The ideal candidate will have a strong background in business analysis, especially within software development projects and SaaS or COTS implementations. This role demands independent judgment, initiative, and expertise in managing and delivering high-quality business analysis outcomes.

Responsibilities:

• Requirement Gathering and Documentation:

  • Utilize multiple methods to gather, develop, and document business requirements.
  • Conduct thorough analysis and documentation for multiple inter-related projects, including software applications (SaaS/COTS) and data migration.

• Business Process Review and Development:

  • Review and assess existing business processes and develop new processes as required.
  • Design and validate user acceptance testing processes to ensure system functionality meets business needs.

• Project Implementation and Support:

  • Provide research and support for special projects, ensuring deliverables are consistent with established processes and quality standards.
  • Analyze and document the implementation of software applications and data migration from legacy systems to new systems.

• Team Leadership and Supervision:

  • Oversee and/or supervise the work of others, providing guidance and ensuring adherence to established methodologies.
  • Facilitate interactive sessions with business and cross-functional teams to ensure effective communication and project alignment.

• Analysis and Problem-Solving:

  • Analyze and address production support issues, determining root causes and documenting requirements for data or system corrections.
  • Develop and maintain an understanding of key business drivers and impacts, assisting clients in identifying and solving business issues.

• Technical Documentation and Design:

  • Define functional design and systems specifications, preparing, reviewing, and delivering completed documentation packages.
  • Guide business and functional units in user acceptance testing, training, and implementation activities.

Mandatory Skills:

1. Experience: 8 years of business analysis experience on software development projects, including preparation of project-related documentation.
2. Communication: Strong interpersonal, collaborative, analytical, written, and verbal communication skills in English. Proficiency in MS Office suite and prototyping/screen mock-up tools such as Visio and SnagIt.
3. Requirements Elicitation: Hands-on experience with requirements elicitation, client management, and technical documentation including traceability, use cases, prototyping, and data modeling.
4. Facilitation: Skilled in facilitating interactive sessions with business and cross-functional teams.
5. Production Support Analysis: Expertise in analyzing production support issues to determine root causes and document necessary corrections.
6. Business Impact Understanding: Ability to develop and maintain an understanding of key business drivers and assist clients in solving business challenges.
7. Functional Design: Experience in defining functional design and systems specifications; preparing and reviewing completed packages.
8. User Acceptance Testing: Experience in guiding Business and Functional Units through user acceptance testing, training, and implementation-related activities.

Desirable Skills:

1. Technical Knowledge: Familiarity with mainframe environments, SQL, Salesforce environments, Remedyforce, Core Java/J2EE, and relational databases.
2. Process Improvement: Experience with process improvement strategies and methodologies.
3. Change Leadership: Proven ability to lead change and design more efficient processes.
4. Industry Experience: Experience in the Oil and Gas industry and compliance/enforcement-related projects as a Business Analyst.
5. Team Dynamics: Proven ability to work effectively within multifaceted teams, resolve conflicts, and manage challenging situations.
6. Education: Bachelor's Degree in Computer Science, Business Administration, or a related discipline, or equivalent work experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.