Senior HR Director (28631)

Description

Purpose: (General description and summary)

Reporting directly to the Vice President of Equity Culture & Talent, the Senior Human Resources Director will lead the Human Resources function while providing strategic support and career development to all staff and leadership. The Senior Human Resources Director will be tasked with leading HR functions including, but not limited to, recruitment/staffing, performance management, pay and performance, career pathway development, benefits, employee relations, onboarding, and HRIS administration.

Accountabilities: (Responsibilities of the job)

• Working under direction and in consultation with the VP of Equity, Culture & Talent, the Senior Human Resources Director will partner with the management team to ensure staff receive consultation and are provided counseling, guidance, and training to maximize performance and career success.
• Synthesize and execute agency-wide initiatives and projects in alignment with the agency’s strategic plan and human resources needs for the organization.
• Work collaboratively to develop and maintain an agency-wide training program that supports career pathways for all employees.
• Develop and manage Key Performance Indicators, focusing on qualitative and quantitative metrics.
• Benchmark and track agency turnover, hiring, retention, and employee productivity and performance.
• Work in partnership with key HR and organizational leaders to make recommendations and create work plans for addressing and improving staff retention, hiring, turnover, discipline, and any structural inequities.
• Create and implement employee relations policies that help to increase employees’ job satisfaction and tenure.
• Direct the orientation procedure for onboarding new hires; conduct ongoing evaluations of its effectiveness through surveys, feedback, and observation.
• Provide guidance and support in the generation, administration and revision of company policies and procedures, ensuring that all employees are receiving fair and equitable services and support, while fostering a supportive environment and positive work culture.
• Review, revise, and implement personnel policies and procedures. Prepare and maintain employee handbook, ensuring staff understanding and agency compliance with state and federal regulations.
• Periodically review policies and procedures to ensure compliance with all state and federal employment laws, including: FMLA, OFLA, COBRA, HIPAA, etc.
• Manages and supports Workers’ Compensation claims process and compliance of Workers’ Compensation program. May coordinate HR Benefits Partner and external parties in resolving open claim issues.
• Create and implement cadence for ongoing review of compensation and training programs to comply with industry standards and requirements.
• Participate and present in residential site reviews.
• Responsible for presenting information for state audits and responding to any legal matters or findings.
• Develop and assist in the ongoing maintenance of an employee self-service informational reference network. Keep the reference network current while maintaining a “user-friendly” format, which results in an efficient tool to locate company information.
• Works in collaboration with New Narrative Directors and Executive Leadership to meet strategic goals of Destination Workplace Initiatives.
  
  

Core Competencies:

• Communication: Direct and concise. Keeps people informed. Listen effectively to others.
• Teamwork: Effective at working in team situations.
• Quality: Promotes continuous improvement. Effectively utilizes data.
• Customer Responsiveness: Responds well to internal or external customer needs.
• Analytical Thinking: Attention to detail over sustained periods of time and ability to analyze data and recognize trends.
• Dependability: Counted on to follow through on commitments; at work each day and on time; work completed in a timely fashion.
• Aptitude: Ability to comprehend and apply new ideas, processes, procedures, or training.
• Organizational Awareness: Understands the culture of the organization; interests and concerns of various groups.
• Sensitive Information: Exposure to highly confidential information. Must maintain the highest level of discretion at all times.
  
  

Positions Reporting: (Listing of job incumbents reporting into this position)

HR Generalist

HR Benefits Partner

HR Coordinator

Talent Acquisition and Onboarding Partner

Senior Talent Acquisition Partner

Education/Certificates/Licenses/Registration:

• Bachelor’s degree in HR or equivalent work experience.
• PHR or SPHR certification is a plus
  
  

Experience/Qualifications:

• Minimum of 7-10 years of progressive HR experience with 3+ years in a Senior Generalist or management capacity with direction in recruiting, compensation, employee relations, benefits administration, and employment law. Demonstrated ability to prioritize, manage and delegate a wide variety of tasks.
• Excellent verbal and written communications skills.
• Working knowledge of HRIS and payroll systems is required. Incumbent must have the ability to work with all levels of employees within the organization.