Technical Support Associate_Onsite
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Overview -
The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.
Required Skills & Experience-
- 2+ years of relevant experience working in Information Technology supporting
- and troubleshooting Computers, Printers, Server(s), and other Network issues
- in a corporate network environment.
- Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS,
- WINS, and FTP
- Excellent verbal and written communication skills and attention to detail.
- Must possess good time management, organization, and multi-tasking skills.
- Knowledge of computer operations and their interfaces
- Working knowledge of communications protocols and networking
- technology and hardware
- Working knowledge of IT infrastructure architecture.
- Windows 10 desktop implementation and support
- Microsoft Office and Office 365 services.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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