E-Commerce Specialist

Job Description

Whole Foods Market is seeking an E-Commerce Specialist to join our dynamic team. In this role, you will be responsible for executing a variety of tasks, processes, and project deliverables that support the growth and enablement of our digital catalogs. You will ensure timely and accurate execution of configurations, data inputs, and content updates, all of which support key e-commerce functions such as catalog management, inventory, product launches, site layout, and merchandising. Additionally, you will analyze customer behavior, business performance, and digital metrics to make data-driven recommendations for improving e-commerce processes, programs, and customer experiences. The ideal candidate is detail-oriented, able to create and manage work-back schedules, communicates effectively across all levels of the organization, and has a strong curiosity for continuous learning in the e-commerce space.

This hybrid position is based in Austin, TX and will require a minimum of three days per week in our downtown office .

Responsibilities:

• Leads e-commerce execution for medium scale programs, processes or projects across one or more Whole Foods Market e-commerce touchpoints
  
• Partners with e-commerce, operations, merchandising and other stakeholders to ensure accurate execution across e-commerce properties
  
• Analyzes executional and team operational metrics; interprets results and creates recommendations to guide future e-commerce strategy development and program execution
  
• Contributes detailed executional and process plans through deliverables such as work back schedules and task lists; owns small-medium scale written documents
  
• Supports enhancements to digital experiences by contributing to and documenting business requirements
  
• Develops working relationships with internal and external digital product management partners to ensure e-commerce tools work as needed and that updates are communicated to other users
  
• Proposes, develops and analyzes executional reports for auditing and quality assurance of medium complexity
  

Skills:

• Understands how e-c ommerce site merchandising, catalog, item data, and digital products work
  
• Demonstrates knowledge and understanding of retail merchandising and store/e - commerce operations, and how these inputs can inform omnichannel e -c ommerce strategies
  
• Proficient in Excel with the ability to manage and analyze large datasets, create and manipulate pivot tables, and leverage Excel for collaboration, reporting, and project tracking
  
• Some knowledge of software development practices and processes
  
• Conceptual understanding of product data, data structures, and data management
  
• Working knowledge of digital, marketing and business measurement technologies and frameworks such as web analytics software, dashboard platforms, etc.
  
• Excellent communication skills, including written, verbal, and listening
  
• Ability to keep projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
  
• Understands standard project management methodologies and requirements
  
• Ability to plan, estimate, organize, and monitor projects
  

Education & Experience:

• BA/BS degree and 2-4 + years relevant experience OR equivalent combination of education and relevant experience
  

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

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