Site Reliability Engineering Manager, AI Platform
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JOB LEVEL
M40
EMPLOYEE ROLE
People Manager
The Opportunity
We're looking for an outstanding, hands-on leader to drive Reliability for Adobe's AI Inference Platform, Adobe Firefly. You will develop a team of Site Reliability Engineers closely working with the Engineering teams on building, scaling, and securing the AI Platform. This enables the Firefly product teams to easily manage and deploy Machine Learning capabilities used by Adobe client applications.
The Applied Research groups from Adobe Research and other App Teams in Adobe will deploy thousands of models onto this platform in a variety of lifecycle stages (early research, development, productization, optimization, etc). This platform will offer an ML model serving at scale, with high-cost efficiency, and on a wide variety of hardware platforms across multiple clouds.
What You'll Do
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $146,300 -- $281,100 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact
M40
EMPLOYEE ROLE
People Manager
The Opportunity
We're looking for an outstanding, hands-on leader to drive Reliability for Adobe's AI Inference Platform, Adobe Firefly. You will develop a team of Site Reliability Engineers closely working with the Engineering teams on building, scaling, and securing the AI Platform. This enables the Firefly product teams to easily manage and deploy Machine Learning capabilities used by Adobe client applications.
The Applied Research groups from Adobe Research and other App Teams in Adobe will deploy thousands of models onto this platform in a variety of lifecycle stages (early research, development, productization, optimization, etc). This platform will offer an ML model serving at scale, with high-cost efficiency, and on a wide variety of hardware platforms across multiple clouds.
What You'll Do
- Guide the technical vision and roadmap for AI Platform Inference infrastructure.
- Grow and lead a team of dedicated SRE engineers.
- Engage with Firefly Engineering and Firefly App Integrations team to understand their needs and goals to drive the platform's reliability.
- Identify and implement methodologies and solutions to increase reliability, scalability, security, and efficiency.
- Ensure the highest uptime and Quality of Service (QoS) for Adobe's customers through operational excellence.
- Define service level objectives (SLOs) and indicators (SLIs) to represent and measure service quality.
- Support and maintain globally distributed, multi-cloud (public and/or private) environments.
- Automate common, repeatable tasks at a large scale to streamline operational procedures.
- Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc.
- Coordinate with other Adobe platform teams and service providers (primarily AWS) to innovate on Generative AI as a Service.
- Ensure inference services improve GPU utilization, scale models independently, and optimize COGs.
- A BS or MS degree in Computer Science, Electrical Engineering, a related field, or equivalent industry experience.
- You have 3+ years of experience as an Engineering Manager.
- You excel in undefined environments and get excited about finding pragmatic solutions to complex technical or organizational challenges.
- You've worked with high-scale distributed systems used by tens or hundreds of millions of users.
- You are passionate about coaching and developing engineers but love to dig into technical problems when the opportunity arises.
- You keep up with the industry trends and grow your knowledge and skills to solve technical problems.
- Experience in building and scaling distributed systems, as well as experience with containerization and orchestration technologies like Kubernetes.
- Strong communication and collaboration skills - building strong relationships with internal customers and external partners.
- Dedication to team-work, self-organization, and continuous improvement
- A track record of leading high-performance teams to deliver results in a fast-paced and dynamic environment of AI infrastructure.
- Production level expertise with containerization orchestration engines (e.g. Kubernetes) and demonstrated understanding of modern, continuous development techniques and pipelines (IaC, CI/CD, ArgoCD, Git)
- Fundamental programming skills, ideally practical experience in one (and preferably more) of the following languages: Python, Go or Java
- An understanding of AI/ML, including ML frameworks, public cloud, and commercial AI/ML solutions - familiarity with Pytorch, SageMaker, HuggingFace, NVIDIA TensorRT or OpenAI Triton a plus.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $146,300 -- $281,100 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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