Sr. Automation Engineer

As a Senior Automation Eng., you will take a leadership role in designing, implementing, and optimizing sophisticated automation solutions within our financial services operations. Your expertise in automation technologies, strategic thinking, and ability to lead automation teams will contribute to the organization's continued success.
Responsibilities:

Develop and execute a comprehensive automation strategy aligned with the organization's objectives.

Provide leadership in shaping the automation roadmap and initiatives.

Lead the design, development, and implementation of complex automation scripts and workflows.

Utilize advanced automation tools and programming languages to optimize financial processes.

Oversee rigorous testing and validation of automation solutions to ensure reliability, accuracy, and compliance.

Collaborate with stakeholders to establish robust testing processes.

Implement robust monitoring mechanisms to track the performance of automation processes.

Lead efforts in providing ongoing maintenance, support, and troubleshooting.

Create comprehensive documentation for automation solutions, including design specifications, test plans, and user guides.

Mentor and transfer knowledge to team members and internal stakeholders.

Collaborate with IT, operations, and business teams to align automation initiatives with organizational objectives.

Engage with external vendors for tool evaluation, integration, and strategic partnerships.

Identify opportunities for continuous improvement in automation processes and tools.

Stay abreast of industry best practices and emerging technologies in automation.

Qualifications:

Bachelor's degree in Computer Science, Eng.ing, or a related field.

Extensive experience as a Senior Automation Eng., preferably in the financial services industry.

Proven leadership experience in driving automation initiatives and managing automation teams.

Advanced proficiency in automation tools such as UiPath, Automation Anywhere, or similar platforms.

Strong programming skills (e.g., Python, Java) and experience with scripting languages.

In-depth knowledge of financial processes, regulations, and compliance requirements.

Excellent problem-solving, analytical, and communication skills.

Skills: Required

Application Development

Application Software Maintenance

Software Documentation

Additional

UI Design

HTML

Javascript

Test Plans

Problem-Solving

Automated Scripting

Financial Services

Test Cases

Additional Information
The hiring leader is looking for a Service Now Engineer who has strong Service Now development,documentation, maintenance, and operations experience.

Department: This individual will be working in the department that is responsible for automating

security processes to enhance end-user and operational stakeholders' day-to-day functions

Reason for position: This individual will assist the department to meet the 5-year roadmap/plan

for identity and access management from an automation perspective.

Possibility of extension? Very little

Possibility of conversion? Very little

Interview Process: 1 panel interview with three hiring leaders and then a decision.

Location: Remote

Hours: CST hours with some flexibility

Providing equipment? Yes

Listed below are responsibilities specific to this position:

Developing, configuring, and customizing the ServiceNow platform to fit business

requirements.

Writing clean, efficient, and maintainable code.

Code reviews and quality control checks to guarantee maximum efficiency and

productivity.

Debugging and fixing technical problems

Producing and running test cases to guarantee software quality.

Documenting code and application functionality

Create rational, competent-based technological designs from functional specifications

Create new ServiceNow procedures and workflows

Create unique service portal pages and widgets to aid the business organization

Control update sets for the code base s transfer to test and production environments

Develop processes with ServiceNow that improve user access and navigation

Provide regular updates on project status to supervisors

Listed below are requirements specific to this position:
Required:

5+ years of experience in ServiceNow development

Bachelor s degree in computer science, computer engineering, information technology,

Information systems, or a related field, or equivalent experience

Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

Knowledge of CMDB Implementation

Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)

Expertise in web development (HTML, CSS, JavaScript)

Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI

Policies, Flow Designer, ACLs, Script Includes, and UI Scripts

Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems

Strong communication and collaboration skills, including the ability to gather requirements

from internal and external stakeholders

Strong analysis, problem-solving, and decision-making skills

ServiceNow Administrator Certification

Service Now Application Developer Certification

Preferred

Experience with software development methodologies such as Scrum, Agile or Waterfall