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Lead-ServiceNow SPM Analyst

Salary undisclosed

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Lead-ServiceNow SPM Analyst

LOCATION: Westchester, IL Onsite From Day1

REPORTS TO: Sr. Digital Portfolio Manager, Office of Chief Digital Information Officer

Sponsorship not available for this position - FTE

  • Minimum of 3 to 5 years of experience with ServiceNow SPM module specifically managing Idea/Demand/Project/Program/Portfolio/Resource Plans/Timecard.
  • At least 3 years of experience as a Lead/Senior Business Analyst working on SPM projects is required.
  • Bachelor s degree in computer science, Information Systems, or a related technical or business discipline is required.
  • ServiceNow certifications related to SPM are highly desirable.
  • ServiceNow ITBM/SPM developer experience is a plus.
  • Strong understanding of the ServiceNow platform with a focus on Strategic Portfolio Management (SPM) / IT Business Management (ITBM) modules.
  • Previous experience leading adoption and of SPM.
  • Familiarity with project lifecycle management from initiation to closeout is desired.
  • Good understanding of IT Service Management (ITSM) processes.
  • Ability to partner effectively with business professionals and internal/external IT professionals.
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