Desktop support
Salary undisclosed
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Job Title: End User Support Analyst IV
Location: Arlington Heights, IL/Chicago IL
Primary Skills: Desktop Support
Responsibilities:
- Under minimal supervision provides mainframe system information (level 2) technical support and operation to the end user community.
- Troubleshoots and resolves hardware, software and user problems as they arise.
- Manages incidents (tickets) from beginning to end.
- Participates in the resolution of chronic problems and/or other technical projects as assigned.
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