Telecom Analyst

AE Business Solutions is seeking a Telecom Analyst to take on a 2-year contract role with our client! This role is mostly remote and will require some same-day travel throughout WI.

Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. This role provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems.

This role, starting in October 2024, is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected.

Our telecom group manages:

• Cisco infrastructure and endpoints
• Mitel VoIP PBX and ACD
• Telecommunication Company management
• Smart phone support
• Airwatch
• Apple Business Management
• Video conferencing account management

Minimally qualified applicants must have:

• Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
• Working knowledge of Networking concepts
• Experience with Cisco phones and infrastructure

Required Skills & Years of Experience: 2 - 5 Years

• Video Conferencing infrastructure and endpoints management
• Unified Communications Systems (Webex, PBX, ACD, etc)
• Mobile device support and Management
• Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)

Preferred vendor Experience:

• Cisco
• Mitel
• Zoom
• AirWatch
• Apple Business Management
• Microsoft

Additional Information

• Duration : 2-year contract (+extensions)
• Interview Process: In Person or Online via Teams
• Remote or on-site: This is a 100% remote position with office visits as needed weekly. Travel expenses will be reimbursed according to State guidelines.
• Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited.

TECHNOLOGY. INNOVATION. PEOPLE

The AE Advantage!
We're not a staffing company: We're an IT Solutions Integration company with an IT Staff Augmentation Division. We've been Madison-based for over 70 years. Not only is Madison the market we serve, but it's our home. We can also offer Health, PTO, or Full Benefits packages with ALL of our contract roles. YOU decide!

** We pay a generous bonus for the referral of an eligible candidate who works for AE Business Solutions for 90 days**

AE Business Solutions does not sponsor applicants for employment visas.
AE Business Solutions is an Equal Opportunity Employer. EOE/AA

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