Infrastructure Architect in Virginia Beach VA - 746933

One of our premier clients is looking for an Infrastructure Architect in Virginia Beach VA for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.

Job Description:

The Infrastructure Architect is responsible for researching, planning and installing Enterprise Solutions that could compreise of networking or software technologies and supporting life safety systems that directly impact the public. Team is looking for a solid mid-level team member who brings 6-10 years of hands-on networking experience.

Responsibilities:

The Infrastructure Architect is responsible for researching, planning and installing Enterprise Solutions that could comprised of networking or software technologies and supporting life safety systems that directly impact the public. Assesses existing network, software, and current solutions and makes recommendations based on product specifications and best cybersecurity practices. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of Infrastructure solutions. Requires experience in the technical services and support field as well as experience in systems and network administration (DHCP, DNS, routers, firewall, etc.)

• Responds to Tier 1 and 2 network and software support requests.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with network resources.
• Designs extensions of and connections to the campus network.
• Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors network resources for faults and traffic anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of network changes.
• Supports ITS Field Maintenance with communications' implementation and troubleshooting.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Required Skills:

• Ability to diagnose and resolve technical issues efficiently. This includes analytical skills to evaluate problems and implement effective solutions.
• Ability to explain technical concepts in simple terms to non-technical users.
• A strong focus on customer service is essential, as the role involves interacting with users who may be frustrated or anxious.
• Hands-on experience in a help desk or technical support role and experience with ticketing systems such as Service Now.
• The ability to prioritize tasks, manage time effectively, and maintain detailed records of issues and resolutions.
• Experience with Microsoft office software including Outlook, Word, Excel, Access, PowerPoint, and Internet Explorer.
• Proficiency in various operating systems (Windows, macOS, Linux), understanding of network fundamentals (TCP/IP, DNS, DHCP).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.