SRE Delivery Manager

SRE Delivery Manager
Location: Dallas, TX. Local to Dallas and in the office 2-3 days a week
Duration: 15+ months, temp to perm
Rate: 74-88/hr
Skills (EXPERT/ADVANCED/NONE)

• SRE Delivery Manager
• Communication - Able to communicate clearly with their teams and clients to provide instructions and manage expectations.
• Leadership - able to manage teams, direct instructions, and resolve conflicts. They also need to be able to manage workloads based on each individual
• Project management - able to see projects through to completion and communicate with their entire team.
• Organizational skills - able to designate tasks, create budgets, and delegate resources to ensure they use their employees' talents optimally
• Collaboration - Able to collaborate with other departments to work with people who are experts in their own fields.

Description:

The SRE Delivery Manager would have the following responsibilities

Provide oversight and governance to various SRE activities that happen in Pod 5-7
Track day-to-day incidents and move them towards closure
Responsible for managing the backlog for LTCM for Quality 1 platform Reliability and Availability, from an SRE perspective
Assume end-to-end ownership/responsibility for platform related incidents, mobilize support from various teams and Pods and drive progress
Make priority calls in consultations with PO/Principal Engineer on Product & SRE Features
Own SLOs and Error budgets for Platforms
Own technology trials & POCs, create plans for evaluations and interface with external vendors
Publish reports and update key stakeholders on state of SRE implementations
Collaborate with legacy Pods (1-4) and other organizations (Chofer etc) to identify key Product & SRE features to determine SRE Roadmap
Continue to Streamline processes for incident management, problem management and change management. Ensure all SREs (existing & New) are compliant with the processes and take remedial actions
Identify SRE training needs for the whole program and coordinate training programs

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