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Business Development & Customer Service Representative

  • Full Time, onsite
  • Visionary Marketing Group
  • Fullerton, United States of America
Salary undisclosed

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We are currently seeking a highly motivated customer-focused individual to join our team as a Business Development & Customer Service Representative. This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organization's success.

Business Development & Customer Service Representative Responsibilities:

  • Identify and develop new business opportunities through customer outreach and prospecting
  • Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact
  • Understand clients' needs, challenges, and goals, and offer tailored solutions to meet their requirements
  • Collaborate with cross-functional teams to ensure seamless delivery of products/services and customer satisfaction
  • Conduct market research and competitor analysis to identify trends and opportunities for business growth
  • Prepare and deliver persuasive presentations and proposals to potential customers and clients
  • Follow up on leads, inquiries, and sales opportunities to convert prospects into customers
  • Maintain accurate customer records, track sales activities, and generate reports as needed
  • Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns

Business Development & Customer Service Representative Requirements:

  • Bachelor's degree in Business, Marketing, or a related field OR
  • Proven experience in business development, sales, or customer service
  • Excellent communication and interpersonal skills, with the ability to build rapport and influence others
  • Strong problem-solving abilities and a customer-centric mindset
  • Goal-oriented, with a drive to achieve targets and exceed expectations
  • Exceptional organizational and time management skills
  • Ability to thrive in a fast-paced, dynamic environment
  • Flexibility to travel for client meetings and industry events, as required

Business Development & Customer Service Representative Benefits:

  • Competitive compensation and commission structure
  • Opportunities for career growth and professional development
  • Positive and collaborative work environment that encourages creativity and innovation
  • Exposure to diverse industries and clients

If you are a results-driven professional with a passion for business development and delivering exceptional customer service, we want to hear from you. Join our team and make a significant impact on our business growth and customer satisfaction. Apply now with your resume and a cover letter highlighting your relevant experience and achievements.

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