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Business Analyst Location: Must be within 100 miles of Hartford, CT
Citizenship: or Permanent Resident
Schedule: Hybrid, 20% on-site
About the Role:
The Department of Children and Families (DCF) seeks a Senior Training Specialist to support the implementation of the CT-KIND project, replacing the current LINK system. You will create and deliver training materials for staff, collaborate with technical teams, and ensure business processes are streamlined.
Responsibilities:
- Develop and deliver training (in-person/remote) on new child welfare systems.
- Collaborate with technical, business, and community partners.
- Analyze business processes and readiness for system implementation.
- Facilitate focus groups and training sessions.
- Evaluate and improve training effectiveness.
Qualifications:
- Proven experience developing IT project training in agile environments.
- Skilled in creating instructor-led, web-based training, and job aids.
- Strong problem-solving, communication, and organizational skills.
- Child welfare/human services experience preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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