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Jobs or company...

Legal Application IT Support Analyst

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
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Job Description

Job Description

Marcum Search is assisting our midtown Manhattan Law Firm client in their search for a Legal Applications IT Support Analyst to join their firm. The Analyst will provide support for application-related issues and ensure minimal disruptions for remote and onsite users. The position is primarily remote with onsite as needed.

Essential Functions:

  • Troubleshoot and resolve escalated application and desktop issues.
  • Assist with security vulnerability remediation.
  • Maintain and optimize XenApp remote desktop images.
  • Support the patching process for third-party applications.
  • Collaborate with Tier-2 Help Desk Analysts to diagnose and resolve complex issues, mentoring them to enhance their technical skills.

Qualifications:

  • Bachelor s degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience.
  • Proficiency/experience with Office 365 and Windows 10/11 OS.
  • Familiarity with Server OS 2016/2019 is a plus.
  • Strong experience with legal applications such as iManage Desksite/Work 10, Litera products, Adobe Acrobat DC, Chrome, Edge, Office add-ins, Zoom, and MS Teams.
  • Expertise in desktop hardware, printer setups and management.
  • Mastery of the Windows registry and file system.
  • Knowledge of user profiles (local and roaming).
  • Proficient in command line and PowerShell scripting.
  • Application packaging using tools like Microsoft Configuration Manager is a plus.
  • Experience with Ivanti User Personalization is beneficial.
  • Knowledge of Citrix Workspace App and Zoom VDI plug-ins is an asset.
  • Familiarity with Citrix XenApp and Remote Desktop environments is advantageous.
  • Ability to take on project responsibilities as needed.
  • Strong analytical thinking and problem-solving skills.

Estimated Salary range is between $110-$130K.

For immediate consideration please send your resume to [email protected] with "Legal App IT" in the subject line.

Marcum Search LLC is an Equal Opportunity Employer.
Marcum Search LLC does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.

Company Description
Marcum Search provides Senior level Talent Advisory services.

Marcum Search LLC is the Talent Advisory arm of the Marcum Group, providing talent solutions on a national basis. Our permanent division offers contingency, contained and retained searches, and our temporary division is available for short and long term staffing resources.

Company Description

Marcum Search provides Senior level Talent Advisory services.\r\n\r\nMarcum Search LLC is the Talent Advisory arm of the Marcum Group, providing talent solutions on a national basis. Our permanent division offers contingency, contained and retained searches, and our temporary division is available for short and long term staffing resources.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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