Customer Insights - Market Research Analyst - Contract to Hire
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Customer Insights Analyst for 6-12+ months that can convert to a FULL TIME opportunity
NO C2C (subcontract or referral)
Some highlights of the role:
- You will be the key connector between departments and customer insights, helping teams leverage data to improve products, marketing, and operations
- You ll gather and analyze customer feedback using advanced analytics tools like Qualtrics XM Discover, then translate those insights into actionable recommendations.
- By building and maintaining text analysis models, you ll help operationalize the voice of the customer and foster a data-driven approach across teams.
- Experience with MS Excel and PowerPoint required
Skills and Qualifications:
- Bachelor s or Master s degree in Marketing, Mathematics, Economics, Statistics, Data Science, or Social Sciences (Psychology, Sociology).
- 3+ years of relevant experience in roles supporting marketing departments, such as marketing/sales, market research, business analytics, strategic planning, or new product development.
- Proven storytelling ability: adept at data mining and transforming insights into actionable strategies that drive decision-making.
- Passionate and intellectually curious, with a strong desire to uncover new and unique insights.
- Expertise in both quantitative and qualitative research methods, along with statistical analysis techniques.
- Strong project management skills with an emphasis on accuracy, attention to detail, and data management.
- Excellent communication skills, both verbal and written, with the ability to collaborate across departments and advocate for consumer needs.
- Proficient in various MarTech platforms, including Google Analytics and social listening tools.
- Advanced proficiency in Excel and PowerPoint.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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