Business Analyst

Business Analyst

Location: Phoenix, AZ, 85007 (Hybrid)

15 Months Contract

W2 Contract

FPCC YES

Job Description:

The position requires high level of analytical skills, organizational skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across various teams.

• Provides analysis and support to triage functional and/or technical issues o Consult/engage with product/development support, as required, to resolve reported issues
• Provides support for system configuration updates, feature enhancements or changes to client specific workflow to meet evolving business and user needs
• Develops, reviews, and elicits requirements, specifications, business processes and recommendations related to proposed enhancements
• Evaluates and recommends business process improvements within the scope of supported business application.
• Coordinates management and execution of testing activities for system enhancements
• May assist with coordination of workflow, training, and mentoring of support staff, as required
• Delivers presentations, communicates relevant project information to management and peers, and serves as key participant in team and customer meetings.
• Performs all assigned duties in compliance with internal SOPs and external regulations.
• Performs all other duties, at the discretion of management, as assigned. Assures high quality customer service to all customers.

Skills Required:

• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
• Effective oral and written communication skills.
• Able to organize, prioritize, and execute a variable workload and multiple priorities.
• Must have good customer service and interpersonal skills.
• Ability to work in a team environment and participate as an active team member.
• Must have analytical, statistical, personal organization, and problem-solving skills.
• Must have proficient computer skills. To include: o Basic office applications (Microsoft Office, Google Suite, or equivalent)
• Familiarity with project management or life cycle management applications (Project, Jira, Rally, Azure Devops, or equivalent)
• Reporting/data analysis skills with SQL or business intelligence tools (Nice to have)

Experience Required

• Knowledge of applicable business application(s) required.
• Knowledge of system development life cycle, and project management principles required.
• Five years of specific business applications experience required as a Business Analyst, Systems Analyst or Systems Administrator

Education Required

Bachelor's degree or equivalent combination of education and experience required.

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