Business Analyst with Salesforce exp.
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Indianapolis, Indiana
Long Term
Hybrid
Required Experience:
Lead client-facing interviews/meetings, aggregate key pain points, and conduct gap analyses as an input to future client process flow development
Lead business process development and experience design; ability to develop L1 L5 process flows to enable process improvements
Facilitate user acceptance testing; develop test scripts, aggregate user feedback, and translate results into actionable training, technological, and process flow updates
Demonstrate working knowledge of Salesforce platform; preferably demonstrate experience implementing Public Sector Solutions and/or case management systems
Liaise between business and Salesforce functional design teams
Preferred Qualifications / Experience:
Resides within commuting distance of Indianapolis, Indiana
Available to work in person in Indianapolis several days per month