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Fraud Analyst

Salary undisclosed

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Job description:-

Title: Fraud Analyst

Location: Tampa, FL

Duration: Contract

Additional Job Details

Position Summary:

As a Fraud Analyst you will support our clients ecommerce business operations around the globe. Interested candidates should have previous experience in a high-volume production environment conducting investigations, possess excellent analytical skills, and pay great attention to detail. Experience with banking fraud analysis, E-Commerce fraud analysis or retail fraud analysis is a plus!

Core Responsibilities

  • Investigate activity on customer accounts to establish validity, perform financial remediation and/or apply measures to prevent further fraudulent acts
  • Investigate transaction/user accounts for any policy violations
  • Utilize multiple systems/windows to gather data
  • Update incident status, accurately notate accounts/transactions
  • Manage customer Rewards account status and security
  • Route escalations to defined points of contact
  • Refunding credit cards and other payment instrument
  • Cancel suspected fraud orders and flag known criminal devices to prevent use

Requirements

  • High School Diploma or equivalent
  • Ability to work one weekend day per work week
  • One year of previous experience in the credit card/rewards card fraud or analysis industry
  • Moderate computer skills - Knowledge of standard MS Office programs (Word, Excel)
  • Ability to navigate multiple computer screens with multiple systems/windows
  • Ability to communicate effectively both written and verbally
  • Strong time management skills and attention to detail

About Tanisha Systems, Inc.

Tanisha Systems, founded in 2002 in Massachusetts-USA, is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing and Professional IT Services from office locations in USA and *.

Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.

Want to read more about Tanisha Systems? Visit us at www.tanishasystems.com

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