UX Designer
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Title: UX Designer
Location: REMOTE
Duration: FTE
Summary
Department: Engineering
Reports To: VP of Product Management
Position Scope
The UX Designer is devoted to customer satisfaction and will be responsible for monitoring the user
experience and ensuring that the Company website, software programs and products are easy to use.
Essential Functions
Review upcoming project deadlines and participate in meetings with UX and UI teams to review ongoing
projects and future tasks.
Review user feedback to determine potential defects or areas for clarity, working closely with
development and the technical writer to refine user experience.
Perform usability tests on software products or website features to ensure functionality, such as CTAs,
layouts, target links, landing pages and banners.
Gain an understanding of product specifications and user psychology and predict what might work for
both.
Review competitor websites and product offerings to figure out how to improve customer engagement.
Research findings to decide which graphics, colors, or overall layouts work best for the customer-base.
Make recommendations to maintain a competitive edge against competitor product and industry
trends.
Provide guidance on the implementation of UX research techniques and testing activities to assess user
behavior.
Make presentations using produced high-quality solutions through flow diagrams, graphic designs,
storyboards, and site maps.
Ensure the creation and implementation of customized experiences for the digital user.
Identify target user groups and carry out interviews or other types of inquiry to help understand user
needs.
Qualifications: An individual must be able to perform each Essential Function of the job satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities, who
are otherwise qualified, to perform the essential functions. Nothing within this job
description restricts management's right to assign or reassign duties and
responsibilities to this job at any time.
Education /Experience
Ability to understand business metrics and translate company goals and objectives into digital
experiences.
Excellent interpersonal and communication skills to communicate ideas to development team.
Knowledge of industry tools like Adobe, Zeplin, OmniGraffle, Illustrator and Sketch.
Problem-solving skills to determine solutions to user interface challenges.
Multi-tasking and time management skills, with the ability to prioritize tasks.
Analytical mind with business acumen.
Ability to work both independently and in a team.
Attention to detail and mastery of information design.
Bachelor's degree in design or computer-related programs, such as Human-Computer Interaction (HCI)
preferred with training in using HTML/CSS and JavaScript.
Knowledge of design software such as UXPin highly desired.
3+ years of experience working as a UX Designer, UI Designer or a similar role required.
Experience in project management and research a strong plus.
Licensure/Certification
Google UX Design Professional Certificate, NN/g UX Certification, HFI Certified
Usability or User Experience Analyst, or General Assembly UX Design Immersive or the like, a strong
plus
Location: REMOTE
Duration: FTE
Summary
Department: Engineering
Reports To: VP of Product Management
Position Scope
The UX Designer is devoted to customer satisfaction and will be responsible for monitoring the user
experience and ensuring that the Company website, software programs and products are easy to use.
Essential Functions
Review upcoming project deadlines and participate in meetings with UX and UI teams to review ongoing
projects and future tasks.
Review user feedback to determine potential defects or areas for clarity, working closely with
development and the technical writer to refine user experience.
Perform usability tests on software products or website features to ensure functionality, such as CTAs,
layouts, target links, landing pages and banners.
Gain an understanding of product specifications and user psychology and predict what might work for
both.
Review competitor websites and product offerings to figure out how to improve customer engagement.
Research findings to decide which graphics, colors, or overall layouts work best for the customer-base.
Make recommendations to maintain a competitive edge against competitor product and industry
trends.
Provide guidance on the implementation of UX research techniques and testing activities to assess user
behavior.
Make presentations using produced high-quality solutions through flow diagrams, graphic designs,
storyboards, and site maps.
Ensure the creation and implementation of customized experiences for the digital user.
Identify target user groups and carry out interviews or other types of inquiry to help understand user
needs.
Qualifications: An individual must be able to perform each Essential Function of the job satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities, who
are otherwise qualified, to perform the essential functions. Nothing within this job
description restricts management's right to assign or reassign duties and
responsibilities to this job at any time.
Education /Experience
Ability to understand business metrics and translate company goals and objectives into digital
experiences.
Excellent interpersonal and communication skills to communicate ideas to development team.
Knowledge of industry tools like Adobe, Zeplin, OmniGraffle, Illustrator and Sketch.
Problem-solving skills to determine solutions to user interface challenges.
Multi-tasking and time management skills, with the ability to prioritize tasks.
Analytical mind with business acumen.
Ability to work both independently and in a team.
Attention to detail and mastery of information design.
Bachelor's degree in design or computer-related programs, such as Human-Computer Interaction (HCI)
preferred with training in using HTML/CSS and JavaScript.
Knowledge of design software such as UXPin highly desired.
3+ years of experience working as a UX Designer, UI Designer or a similar role required.
Experience in project management and research a strong plus.
Licensure/Certification
Google UX Design Professional Certificate, NN/g UX Certification, HFI Certified
Usability or User Experience Analyst, or General Assembly UX Design Immersive or the like, a strong
plus
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