Business Analyst

Position: Business Analyst
Location: Providence, RI - Hybrid (Onsite 3 days/week)
Job Type: Contract
Duration: 12 months to start

Position Description:
Our client is seeking an Intermediate Business Analyst to assist with a variety of tasks within the agency related to the multi-year Enterprise Resource Planning (ERP) project. The Business Analyst is required to work with Department stakeholders understand business goals and implement technology solutions within the business environment.

Responsibilities:

• Work with stakeholders to understand the details of business processes, policies and procedures.
• Understand different business practices including Human Resources, Finance and other areas of government practice and identify areas of continuous improvement.
• Analyze business requirements from different areas and identify areas of similarity or gaps between programs.
• Document business processes and translate to system processes.
• Prioritize requirements and facilitate the review and approval of design documents.
• Identify system design decisions that require Executive business input.
• Develop scenarios and use cases to test full business functionality.
• Work with business to develop test cases to test IT functionality.
• Conduct testing of IT systems in both implementation and maintenance environments.
• Troubleshoot issues in IT system to ensure business use cases are met.
• Help develop training material for business stakeholders.
• Communicate with project management staff on changes and risks that arise in system implementation.

Requirements

• Three years experience as a business analyst or similar position.
• Proficient in the use of Microsoft Office suite (Outlook, Teams, Excel, Word, Powerpoint).
• Excellent verbal and written communication skills.
• Ability to work on a variety of tasks with competing priorities.
• Communicate and collaborate with Agency Business and Technology leads.
• Capacity to work within a complex and highly visible project.
• Exceptional decision-making skills and ability to work collaboratively and independently.

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