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Bus Syst Consultant II

Salary undisclosed

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Description

Day to day

- Systems support incident resolution

- Collaborating with Team members on resolutions

- Requirements gathering

- Testing- test environment to see how it's working

- Maintaining operation environments

- System configuration- if they know TeamConnect and Team Administration they could help with an implementation of version 7.2.

Requirements

Top must-have skills / Candidate Requirements:

- Minimum of 3 years of experience in an IT helpdesk or technical support role setting

- Strong expertise in IT Service Management ITSM principles and tools

- Ability to work independently and as part of a team

Preferred Skills:

- 3 years of experience in incident management for legal case management system

- 2 years of hands-on support/administration of Mitratech's TeamConnect 6.0 and newer

- Experience with document management vendor solutions

Additional Skills:

- Excellent troubleshooting and problem-solving skills

- Stellar communication collaboration skills

- Excellent organization

- Excellent time management

- Experience with document management vendor solutions

Innovation starts with people.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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